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SERVICEMAN'S LOG
I'm on holiday, but not from servicing!
Dave Thompson*
It’s been 11 years since we’ve visited my wife’s hometown in Croatia
and a lot has happened in the meantime. At home, we’ve suffered
through a global financial meltdown and something of a physical
meltdown in the form of 14,000-odd earthquakes, both of which
were devastating to almost everyone in Christchurch.
On the other hand, Croatia (and the
Dalmatian coast in particular) has seen
a huge boom in the number of people
visiting and is enjoying the economic
benefits this has produced. However,
all these tourist dollars come at some
expense.
My wife’s hometown has an off-season population of around 25,000. At
the height of the season, around half
a million live here with another million or so passing through during the
summer months.
In order to house all these extra people, what started as a (literally) cottageindustry of folks renting out an empty room or two to the passing tourist
is now a global business, with hundreds of new, multi-story apartment
buildings dotting the coast, courtesy
of wealthy European investors looking to cash in.
Many locals who once enjoyed pristine, panoramic Adriatic views now
look out upon some cinder-block wall
literally a few metres away. I suppose
you could consider that progress but
the locals might disagree!
One thing that hasn’t progressed
at the same pace is the Internet infrastructure. In Christchurch, we have
enjoyed three significant broadband
speed upgrades over those 11 years.
The last time we visited Croatia, my
wife’s family were enjoying then-revolutionary 2Mb/s (megabit per second)
copper-wire based broadband pipe
they’d just had installed. It certainly
beat the pants off the dial-up they’d
been using previous to that, and that
faster internet revolutionised almost
everything here. But nothing has really changed since then.
Economic growth spurts
Countries emerging from conflict
often benefit from rapid progress and
development and Croatia was no exception. While they weren't exactly behind the iron curtain, it certainly had
an effect on them; the Socialist ethic
of the day shunned outside influences.
Once that veil lifted, things changed
rapidly. German über-telco T-Mobil
stepped in and offered to rebuild the
telecommunications infrastructure.
This saw Croatia at the bleeding edge
of telecommunications technology in
Europe. Their Internet services were
equal to or better than those we enjoyed at home.
We had a similar telecommunications boom in New Zealand. Before
that, we were regarded as being 20
years behind everyone else in just
about everything. But then several
overseas companies came along with
massive investments in hardware
and infrastructure, which kicked our
creaky old analog systems into the 21st
century. Without them, we’d still be in
the dark ages, so to speak.
Sadly, in Croatia, the lustre of those
new investments has now well and
truly faded; my relatives use exactly
Items Covered This Month
•
•
•
•
•
The Kiwi takes flight
Solar-related failures
Swarfed up stepper motor
Honda SUV failure to spark
Palsonic TFTV3920MV TV
repair
*Dave Thompson runs PC Anytime
in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
siliconchip.com.au
Australia’s electronics magazine
October 2018 61
the same modem they’d been supplied
with back then and the speeds they get
from the now way-oversold system are
often deplorable.
Given the state of the ancient copper lines and the sheer difficulty of installing a fibre network into an ancient
city, where the 2,000-year-old Roman
ruins down the road look like a new
subdivision, it seems their Internet
isn’t going to get faster any time soon.
The serviceman's curse returns
Homes here are built with very thick
walls, using concrete, bricks and steel
reinforcing, all of which creates a rudimentary Faraday cage. WiFi signals
reach from the router to about as far as
the next wall.
The last time we were here, my
brother-in-law and I spent a few gruelling hours under the intense Dalmatian sun installing a temporary, 25
metre long local area network (LAN)
cable, running it up and over the roof
through eaves, always-open windows
and shutters and through wherever it
would fit to link us to that router.
Sadly, with the installation of airconditioning and other renovations,
that cable had long gone and the route
was no longer viable.
And so the first thing asked of me
when I arrived (after the usual family
stuff) was if there was any way to speed
things up. In an effort to see what I was
dealing with, I tried to wirelessly connect my laptop to their router, which
is situated about eight metres away as
the crow flies, in an office on the other
side of the house. Despite the short distance, the connection was very poor;
virtually useless.
Since we had a lot of catching up to
do with various people, it was a while
62
Silicon Chip
before we got around to visiting the
over-worked local computer guy at his
shop. His workshop is about the size of
my bedroom and is stacked from floor
to ceiling with old laptops, desktops
and printers.
It appeared that every tourist visiting the city was in there complaining
(in 10 different languages) that something was wrong with their mobile device. From what I could gather, most
of them were simply unaware of the
requirements for WiFi passwords.
The poor tech was trying to explain
in his best pidgin Euro that all they
needed to do was enter a WiFi password and they’d be able to connect in
their hotel, apartment, camper-van,
Ražnjići stand etc. I felt his pain, but
to be honest I was somewhat relieved
that I wasn't him!
Once I got a chance to talk to him,
I asked for his best WiFi access point
and paid about half what I would have
shelled out in Christchurch for an Asus
Router/Wireless Access Point. This
gave me a few options and just to be
safe, I also purchased another 25 metre Cat5 network cable.
Repeaters don't work that well
I’d used routers in wireless repeater mode before and while that would
have been an easy solution, I’ve had
little real success using them in this
way.
The idea is that the router picks up
whatever WiFi signal is available and
then relays it, to provide better coverage. But the problem is that the weaker a WiFi signal gets, the more packets
get dropped and the slower the connection goes.
So even if we had a good connection
to this new, stronger and faster WiFi
network, the router still has to relay
the packets back to the original network, which is as slow as a wet week.
Also, when a router is used in repeater mode, its bandwidth is halved
because it has to deal with double the
amount of network packet requests
and receipts. So while this configuration means no pesky cabling, it is
clearly not ideal.
The best option is to use the router
as a network access point but then the
access point must be hard-wired into
the original router and placed close
to where we will connect to it. That
means running a cable at least part
way; a challenging prospect but one
I’d have to overcome.
Australia’s electronics magazine
I started by walking the proposed
cable route with an eye to boring holes
in either the timber door frames or the
masonry itself. I’d talk over the options
with the homeowner later; right now,
I had to see how viable it would be to
run a cable this way.
I had three doors to circumvent and
while it seemed I’d be able to run a cable through the gap under two of the
doors, things came unstuck on the last
door which separated the two halves
of the house. On this older part of the
house, while the upper door frames
were timber, they were actually very
thin, merely decorative strips, so drilling anything through them was going
to be impossible.
There was also a bottom strip, like
a small step about 25mm high that the
door closes against, and this is made
of a marble-like polished stone that is
bonded to the floor and fits perfectly
into the wooden door frame; so running a cable under the door was not
an option.
Drilling a large enough hole to take a
Cat5 cable and plug through a 500mmthick concrete wall wasn’t something
I was prepared to do and besides, the
owners didn't like the idea. If I pushed
the point I might have swayed them
but, as non-technical types, they regarded the work as non-essential.
So I’d have to go another way. Just
before that inaccessible access door is
a spare bedroom and it has the newer
type of door with no marble step, so I
came up with the idea to run the cable into that room instead and sit the
access point high on top of the dresser, on the opposite side of the wall to
where we’d be using the laptop.
I rolled the cable out and temporarily positioned and set up the AP to
check the signal, and it was good; I’d
put it there.
Back to work after a nap
After 5pm, I wandered back down
to the computer shop. Like many
European stores during the summer,
he opens at 8am, closes at 1pm and
re-opens at 5pm, trading until 9 or
10pm.
This is simple practicality; it is so
hot during the early afternoon that nobody ventures out anyway. Most locals
have their main meal at around 2pm,
then have a kip before going back to
the office.
It is all very civilised, though a little
alien to us Antipodeans. The Spanish
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call this “siesta” and it is colloquially
known as that here too.
While the big malls and supermarkets stay open from 7am until 11pm
during the tourist season, many tourists from outside Europe grumble
about smaller, local shops being closed
at these seemingly odd hours. But I’m
OK with it.
I bought some small plastic cable
clamps with a nail at one end. These
were masonry nails, designed for the
type of walls used in almost all houses
here. I also purchased some cable ties
because the last part of the cable route
follows some copper central-heating
pipes and I could tie the cable to the
existing clamps.
Back at the house, I started at the
router and laid out about five metres of
cable. I used cable clamps to tack the
wire to the walls every 300mm or so.
The odd nail would hit a stone in
the concrete and either ping out and fly
across the room or simply folded up,
ruining the cable clamp. But the majority hammered in easily and held fast.
I routed the cable up and down door
jambs, underneath and up again and
around corners until I had the cable
wired into the room where the access
point would live. I coiled the remaining cable up and sat it beside the access point; the cable I got was a bit
too long but that's better than it being
a bit too short!
The acid test was whether our computers and phones could now connect
and actually reach the internet. While
we could connect periodically before,
surfing the web was a lesson in frustration. Now, once I connected to the
access point I got five bars and web
pages loaded in double-quick time.
First world problems
I need remote access to our machines back in Christchurch and with
the old WiFi connection, I couldn’t
even reach the logon screens. Now,
clicking the remote desktop icon for
any of our three remotely-accessible
machines resulted in our familiar
desktop being displayed almost instantly.
While it takes a while to get used
to the slower pace of the Internet here
(2Mb/s compared to our 900Mb/s at
home), at least we are back online.
It isn't all roses, though. When I
logged into my email server, I saw I had
over 120 emails waiting in my personal inbox and I haven’t even looked at
64
Silicon Chip
my work email yet. All this after only
six days offline!
While being away from it all is appealing, we have to be locatable by the
likes of the airlines, friends and family, so it just isn’t feasible to unplug
and walk away. At least I don’t have
any more work to do... yet!
Editor's note: running a network cable
gives the best performance but if you
don't want to (or can't) then power line
networking is often the easiest way to
add extra WiFi access points.
A series of solar-related failures
Several years ago, N. D. retired
and decided to move from suburban
Perth to the countryside of Western
Australia.
He and his partner decided to install
a solar-powered hot water system and
solar photo-voltaic (PV) system with
grid-tied inverter at their new property, employing a local company to install them. Recently, he ran into problems with these systems...
The solar hot water system circulates water between a storage tank
under the house and a roof collector
panel. It also has a natural-gas powered booster which initially masked
some of the failures.
Early on, we had to call the installers
to fix the circulation pump as it was
running constantly, undoing all the
good work done by the sun of heating
water in the day by re-radiating it at
night. After a lot of fiddling about, it
was pronounced fixed by the installers
and they went on their way.
Six months later, I discovered the
pump was not running at all. An inspection of the controller showed fault
lights that indicated the roof sensor
was open-circuit. Meanwhile, the installers had gone out of business!
An internet search revealed that new
sensors were $75 each plus postage; a
bit steep I thought, but if that was the
problem, it would save me the call-out
fee for a plumber. So I ordered one and
when the sensor turned up, I fitted it
and the system went back to working
correctly.
Two years passed until one day I
was under the house and could hear
the sound of a relay clicking on and
off, followed by a pause of a minute or
so, then more relay noises. But it was
not the hot water service this time, it
was the PV inverter.
The inverter was displaying an error
code that an internet search showed
Australia’s electronics magazine
was a common problem for this particular brand and model.
The inverter was still under warranty and luckily, despite the fact that
the installers who sold it to us were no
long a going concern, the manufacturer
(a large German company) arranged to
exchange it for a new unit at no cost to
us. So that solved that problem.
But another six months down the
track, on the first hot day of the summer, we were startled by loud growling and bubbling noises coming from
the roof space. It turns out that the
water in the solar hot water system
was boiling!
A trip under the house showed the
circulation pump was not running and
the controller was dead. Fortunately,
the pump plugged into the controller used a standard mains plug and
connecting that directly to the mains
got the pump working and water circulating again. More internet searching determined that a new controller
was $240.
That also seemed pretty steep, especially after I took a look inside and
saw that the major component was
a printed circuit board with an IC,
a couple of transistors, a relay and a
handful of components. Notably, there
was a small SMD device marked “F2”
in series with the primary of a PCBmounted transformer; presumably this
was a fuse.
It was showing signs of distress and
measured open circuit. Although I’ve
never been employed in electronics industry, I’ve maintained a keen hobby
interest over the years building many
projects so I could not let this go by
without attempting to fix it.
Despite doing more internet search-
siliconchip.com.au
es, I could not find a circuit for this
controller.
It was obvious that it controlled the
relay that turned the pump on and off.
The IC was most likely a comparator
with the two inputs being from the
tank temperature sensor and the one
on the roof.
The PCB-mounting transformer was
marked to show it had a nine volt output. The secondary was connected to
a bridge rectifier, feeding an electrolytic capacitor rated at 25V. The relay
showed it had a 12V coil so that probably meant the supply voltage to the
comparator and a nearby switching
transistor was around 12V.
I hooked my current-limited variable power supply across the output
of the bridge rectifier and powered it
up. Success! The indicator lights came
on with about 50mA of current drawn
from the supply. The relay clicked in
and plugging in the sensors showed
them to be working.
That left as suspects the bridge rectifier, the transformer or the fuse. The
bridge rectifier appeared to be OK as
determined by in-circuit testing of its
diodes. I decided to replace the fuse
and try it again.
SMD fuses are not something that
I carry so I replaced it with a 1W ¼W
resistor, figuring that it would quickly destroy itself if there was a fault
in the transformer, and that’s exactly
what happened; it went up in a cloud
of smoke! Measuring the transformer
primary showed a resistance of around
14W which is way too low. With hindsight, I should have tested the primary
resistance first.
A replacement transformer of the
same brand did not appear to be available locally (the controller was made in
Israel) and none of the regular suppliers had one with the same pin spacing.
However, with a bit of pin bending, I
managed to fit one from Altronics to
the board and as that had an internal
fuse I did not bother to try and source
a replacement SMD fuse; I simply
shorted it out.
The controller is now back in place
and working until the next thing goes
wrong with the hot water system or solar inverter. Or should I sell the house?
It seems to be cursed…
Faulty stepper motor
G. C., of Nelson Bay, NSW, had a
faulty stepper motor in his 3D printer that intermittently jammed. He
siliconchip.com.au
couldn't find any information on Google about what might be causing this
problem so he decided to investigate...
I fitted a new extruder to my 3D
printer which uses a stepper motor
to feed the plastic filament into the
heater.
Unfortunately, it quickly started to
jam up and I discovered that it was
the motor that was at fault. When it
jammed, it wouldn't rotate until I manually rotated it in reverse. It would
then work for a little while before jamming up again.
I decided to bite the bullet and see if
it was repairable. After some fiddling
with the four screws holding its case
together, I pulled the stepper motor
apart. It's a relatively simple design.
The body comes apart in three pieces; there's also a stator, the rotor, two
ball bearings and some washers. The
rotor has a very strong magnetic field.
Having gotten it apart, I still couldn't
see a reason for this intermittent stopping but I suspected that the rotor was
the likely culprit. It is, after all, the
only part that actually moves.
Careful checking it, using my iPhone
as a magnifying glass, revealed a possible cause. I could see tiny pieces of
metal swarf stuck to the very strong
stator magnet.
I used long-nose pliers, tweezers,
compressed air, percussive maintenance (hitting it) and managed to remove many, many pieces of swarf. But
every time I reassembled and tested
the stepper motor, it kept on jamming.
It seemed likely that the tiny metal
pieces were hidden away inside some
other part (a bearing?) but during operation, they were pulled into the rotor
by the intense magnetic field, causing
it to jam again.
The problem remained as these tiny
pieces kept resisting my best efforts to
remove them. Then I had an epiphany
– if I surrounded the rotor with epoxy,
filling in the gaps between it and the
stator (without actually causing any
friction), there would be nowhere for
the swarf to get in between the two
and jam it up.
So I put the rotor in a battery drill,
mixed up a big blob of five-minute
epoxy, liberally covered the rotor in
epoxy and started the drill at a very
low speed. This rotated the rotor, preventing any big blobs from forming at
the bottom as it flowed down due to
gravity.
I waited an hour until the epoxy
Australia’s electronics magazine
The stator magnet had small pieces
of metal swarf stuck to it; the likely
suspect for the cause of jamming.
The disassembled stepper motor
comes in three major pieces: the
stator, rotor and two ball bearings.
An epoxy coating was applied to the
rotor and then machined so that swarf
could not get in and jam it.
October 2018 65
was fully hardened, put it in my lathe
and removed the excess epoxy so that
the rotor and stator would have sufficient clearance. After carefully cleaning the rotor, I carefully reassembled
everything (yet again) and, success!
No more jamming.
So it was rubber to the road time.
I put the repaired stepper motor into
my 3D printer. Everything worked this
time, and I've been printing successfully for several days now, with no
problems and no jamming.
Honda CR-V ignition system
lacking a bright spark
The very same G. C. also had some
family drama when his 17-year old
granddaughter was getting in some
last minute practice an hour before
her driving test and the car died. Luckily, the family had a spare car and she
passed her test. But their 2000 Honda
CR-V was sitting dead at the end of
the street...
Armed with some ether starting fluid and a digital multimeter, I walked to
the car and tried to start it. Naturally,
Murphy was having fun with me and
it started first time, so I drove it home
straight away. I was deciding exactly
where to park it when it died once
again. At least it was parked out the
front of our house at the time.
I tried the normal car diagnostic
techniques, starting with removing the
air filter and squirting in some starting fluid but the CR-V showed not the
slightest sign of starting.
That suggested that it probably
wasn’t a problem with the fuse system. I then checked the ignition system by connecting an old spark plug to
one EHT lead but there was no spark.
So it seemed that the ignition system
was the culprit.
There was no alternative but to remove the distributor cap, rotor and
plastic dust cover, to expose the electronics inside. This revealed three
main components: a crankshaft position sensor (presumably a Hall-effect
device), a sealed electronic ignition
system and one coil.
I could now determine that there
was no output from the EHT end of
the coil, so it was time to (literally)
drag out my old Tektronix CRO and a
20 metre extension lead.
This showed that there was 12V to
the coil positive terminal but no signal at all on the coil negative terminal,
which should have shown +12V to 0V
transitions as the crankshaft turned. So
either the position sensor was faulty,
or the ignition system was dead.
I removed both (fighting some unnecessarily tight 4mm Posidrive screws)
and took them inside to my workshop.
I tried connecting and disconnecting
12V across the coil manually, which
gave a noticeable spark upon disconnection, so the coil was OK.
Then I made up a simple test jig
(just three wires and some connectors) and applied 12V from a regulated and current-limited power supply
but there was not the slightest spark
when I grounded the ignition system
trigger input, which has an internal
pull-up resistor.
Figuring I had nothing to lose, I removed the top from the ignition system
module using a screwdriver and 25mm
diamond saw in my trusty Dremel.
This device was made by NEC and
marked "MC-8541". Inside I found a
small PCB, a transistor/Mosfet and a
sticky, jelly-like substance.
Presumably this was intended for
protection against vibration but it had
never hardened – I don't know if this
was on purpose, or just some dodgy
silicone that never set properly. Based
on my previous experience, I suspect
the latter.
There were seven wires connecting the PCB to the terminals and main
transistor with four spot-welded to the
PCB and external terminals and the
other three running between the PCB
and switching transistor.
The five slightly thicker wires were
OK but two of the wires were extremely thin, which combined with the failure of the potting compound, had resulted in both wires breaking off their
spot welds.
Using the biggest tip I had on my
Hakko soldering iron and some aggressively fluxed aluminium solder, I managed to replace one broken wire with
some more robust wire (stripped from
an old Cat5 network cable). Luckily the
other wire was the tachometer output
and is not used in this model, so I removed it to avoid any future problems.
Left: the inside of the Honda CR-V.
Above: The ignition system module
made by NEC.
66
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Australia’s electronics magazine
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I re-connected everything to my testjig, grounded the ignition system input
and a very healthy spark appeared, so
my gamble paid off. After that, I carefully cleaned as much of the jelly-like
gunk off as I could, then potted everything with some 5-minute Epoxy.
The conclusion was a bit of an anti-climax; I reinstalled everything,
turned on the ignition and the Honda
started right up and has been running
perfectly ever since.
As a post-script, this adventure finally pushed me to order a phonesized $30 DSO150 oscilloscope so that
I wouldn’t have the hassle of dragging
out my CRO next time something like
this happens.
Palsonic TFTV3920MV 39-inch
LCD TV repair
They say one man’s trash is another’s treasure and that certainly seems
to be true for S. G., of Bracknell, Tasmania. He recently came across a nice
looking TV that had been discarded
and decided that he could probably
fix it...
When analog television broadcasting stopped, many working CRT TVs
appeared at the tip. These days you
even see flat-panel televisions in seemingly good condition that have been
thrown away.
Having moved to a small country
town in Tasmania, one day I took a
load of garden waste to the tip and
spotted a 39-inch Palsonic television
(TFTV3920MW) that someone had
thrown out. The set only took my eye
because it was white. It did not look
too bad, just a bit dusty, and as far as I
could see, the LCD screen was intact.
So this set followed me home and
into my workshop (“Can I keep him?
Please!”). Now that I have a man cave
with a good bench, power and lighting, I felt confident that I could fix
whatever was wrong with it, that had
made the original owner discard it
with such disdain.
It did not take long to remove the
back cover. After a good check over, I
found that the power supply ran and
was producing 12V DC and also 90odd volts for the backlight. Turning
the set on produced not a flicker on
the screen and after about 60 seconds,
it would shut down.
So it seems that the backlight had
gone out to lunch. That made it very
hard to see if the rest of the set was
also dead.
siliconchip.com.au
In the past, in cases like this, I have
shone a high-powered torch on the
screen at an angle to see if there is any
display. One has to be quick in cases
like this, what with the set shutting
down by itself.
Using this technique, I was able to
determine that the set-up menu was
indeed being shown on the screen.
You just couldn’t see it because the
backlight wasn’t working.
So I proceeded to totally dismantle
the set. This took a fair bit of time as I
had to remove many screws. A clean
workbench helps since you won’t lose
any of the parts; you also need somewhere to store the many parts so you
won’t lose them before it’s time to reassemble it.
I removed the plastic trim from
around the screen and flipped the set
on its back so that I could remove the
LCD panel. This is the hardest part, as
the LCD panel can be damaged very
easily and that would make the set a
complete write-off.
I managed to do that successfully
and this revealed a couple of light diffusers and a thick plastic piece that
acts both as a diffuser and to help keep
the whole set rigid. I could also see a
white plastic sheet that covered the
LED backlight so I removed that too.
Finally, I could see the backlighting LEDs. These are arranged on three
boards with 12 LEDs per board. They
are connected as a series string; if one
goes open-circuit, the whole string will
fail to light. That turned out to be the
cause of the failure in this set.
I used Google to determine how
to test the LEDs. The suggestion was
to connect a battery made from two
"D" cells; this would provide enough
voltage to light each LED individually while they were still soldered to
the board. Luckily, the boards had test
points to make this easier.
So I connected the battery across
a pair of test points with both orientations until one of the LEDs lit up,
then I proceeded to test all 36 LEDs
across the three boards. I found two
that would not light up across two different boards.
There are many types of LEDs on
the market so I did a web search for
the part number used in this set and I
came up with a Chinese supplier offering replacement LEDs boards.
They also had the original remote
control for this set in stock. But I
baulked at the price, as did my wife; I
wanted to make sure that the set would
work 100% before pulling the trigger.
That's when I had a brainwave; holding the LCD panel up to the workshop
light allowed me to check it to make
sure it wasn’t damaged. Thankfully, it
looked good. I could not see any cracks
or scratches and with the wife's blessing, I soon ordered the parts.
They arrived in just six days. Fitting
the replacement LED boards and reassembling the set was not easy; I had to
remember where all the screws went
and I also had to reassemble the parts
in the correct order.
After re-connecting all of the plugs
and taping back down the many looms,
it was time for the big test. With the
set now back on its own stand, I applied power and connected the antenna lead, turned the set on and waited.
Soon the on-screen display appeared,
followed then by one of the local television stations.
I did a factory reset, followed by a
re-tune (scan) and then the only thing
left to do was to clean the LCD panel.
For this, I used a clean cloth (actually
a cloth nappy; I have a small stockpile
of these for cleaning glass). A circular
motion and a bit of elbow grease (not
pressing too hard) and the set came up
like a new one.
Another plus for this set is that it
has a built-in DVD player which still
works fine. So was it worth the time
and effort?
Given the number of hours I spent
fixing it, arguably not, but I did enjoy
taking an electronic device that had
thrown into the rubbish dump and
turning into a fully working and practically new-looking TV.
SC
Servicing Stories Wanted
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Australia’s electronics magazine
October 2018 67
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