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SERVICEMAN'S LOG
Repairs for a ‘key’ client
Dave Thompson
I’m getting a wider variety of items into the workshop for repair these
days, and I’ve noticed that almost all are high-quality electronic devices
which were generally manufactured before the 1990s.
It could just be that this is the age
where equipment tends to fail, or
folks who own appliances of that vintage are of a generation that typically
loathes to bin their hard-earned possessions at the drop of a hat. But it’s a
sad fact that so much hardware these
days is not built to the same quality
as it once was.
Finding a replacement appliance
made to the same standard as your old
one can be frustrating (if not impossible), which is why many try to extend
the useful life of existing devices by
refurbishing or repairing them.
We also live in an economic climate
where vendors and retailers aim for
the lowest common denominator buyers, which usually means keeping the
price low rather than keeping the quality high. So most modern appliances
are built ‘down’ to a price.
Nevertheless, many appreciate quality and are prepared to spend more
(sometimes, a lot more) on something
well-built and made to last. Unfortunately, choices for those people are
becoming more limited.
For example, I can go to the nearest
‘big box’ store and buy a ridiculously-oversized stereo/radio/DVD-player
combo, with a blow-moulded plastic
case, too-many gaudy flashing LEDs
and an offensive amount of bass boost
for a mere couple of hundred dollars.
But if I want anything decent, there’s
almost nothing between it and a very
expensive, name-brand 100W/channel Class-AB reference amplifier, with
rubber mountings, oxygen-free-copper transformers, hand-wired circuit
boards and heavy-gauge matte-black
steel case.
I’d much prefer this high-end amplifier, but would be soon destitute after purchasing the matching speakers,
solid gold cables, Oracle turntable and
Accuphase tuner to go with it. While
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the big-shed special will likely blow
itself to bits after a few too many rowdy all-nighters, the high-end amp and
components would easily see me out
(and quite possibly whoever inherits
it once I’m gone!)
Don’t get me wrong, I’m a ‘gearhead’
at heart and am always looking for an
excuse to buy a better mobile phone or
upgrade my computer with the latest
goodies; the difference is that I know
these devices have a finite lifespan.
Given time though, even a $6000
amplifier can fail. Whether it’s a
scratchy potentiometer, a blown output transistor or a dried-out capacitor,
these ‘wear and tear’ issues can usually be resolved quite easily, mainly
because quality devices are designed
to be disassembled and repaired in
the first place.
A job arrives through
the grapevine
Which brings me to my current challenge. A while ago, I repaired a Yamaha electric piano for a neighbour. To be
honest, it wasn’t a particularly taxing
job, but it was laborious.
The sheer size of the thing and the
number of fasteners, clips and plugs
to undo makes working on large instruments a pain, especially with the
limited bench-space in my small shop.
Another neighbour heard
about that Yamaha repair and
called me with her own tale
of woe. She’d purchased a
then top-of-the-line Roland KR500 keyboard back in the 1980s.
She didn’t say what she’d paid for it,
but it was likely a small fortune.
About ten years ago, it was repaired
by a local music store; they’d replaced
half-a-dozen keys that were physically damaged by a friend’s kid, who
thought playing it involved smashing the keys repeatedly with a timber
Australia’s electronics magazine
block. Since then, it has been covered
when not being played.
Recently, the owner noticed that
one or two keys would intermittently
not sound, and when a couple more
started playing up, she sought out the
same repair shop. Unfortunately, this
business had closed after the quakes
and had never re-opened.
The owner called around a few other
music stores and was told the instrument was “too old” to repair. They
all kindly offered to sell her the latest
model, though!
Out of desperation, she’d shipped
the thing up to the main Roland distributor in Auckland, who sent it
straight back, stating that it was nonrepairable. Given the size and weight
of the keyboard, even without the solid-wood pedestal it is usually mounted
on, transporting it to them and back
would not have been cheap.
When she heard via the bush telegraph of a local who could fix keyboards (ie, me), she couldn’t get on the
siliconchip.com.au
Items Covered This Month
•
•
A keyboard without conductor
50W CO2 laser tube
replacement
*Dave Thompson runs PC Anytime
in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
phone fast enough, asking if I’d take a
look at this one.
I’ve been down High Expectations
Road before, so I told her all I could
do was open it up and see what was
going on. After that, we’d know the
way forward – if any. She was OK
with this and happy to pay for my
time. I also suggested that I come and
look at it first; if it was going to be an
obvious non-starter, this would save
some effort.
It turned out that she lived literally
around the corner. This KR-500 is pristine, a vision in vintage dark-brown,
looking for all intents and purposes as
if she’d just had it delivered from the
shop. It didn’t have a mark on it, and
even though it had been well-played,
it showed none of the usual wear-andtear I usually see on older instruments.
I powered it up, and doing my best
Rachmaninov impression, tested all
88 keys one by one; I found at least a
dozen not working at all and as many
intermittent.
The period-fashionable linear pots,
LCD screen and all of the dozens of
micro-switches and tiny red LEDs on
the control panel appeared to toggle
and work properly. So did the retro, analog (but still cool-sounding)
‘rhythm’ section. So the fault lay only
with the keys.
I told her it was likely the keyboard
contacts were causing problems and
that a good internal clean might fix
things. But if that didn’t work, we’d
have limited options.
She was happy for me to assess it
further, so I arranged for her and her
husband to remove it from the stand
and bring it to my workshop in her van;
my MG isn’t the best vehicle for transporting full-sized piano keyboards!
Prepping the beast for surgery
In my small workshop, the keyboard
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looked even bigger. Like the majority
of Japanese-made instruments of the
era, it is incredibly well-built using
long-lasting, high-quality materials.
Splitting the case was easy; just a
matter of removing the dozen or so
standard screws holding it all together.
It was obviously made to be serviced,
with the top section hinged at the rear
corners to the internal metal chassis at
the bottom. So after releasing the various power and ribbon cables linking
the two halves, it simply opened up
like a sandwich press.
The inside was as clean as the outside. These older keyboards have a lot
of PCBs stacked with rows of large,
VLSI integrated circuits. There are a
ton of components compared to modern instruments, where one or two
(likely proprietary) ICs would do the
same job.
Here, all the parts were clearly
marked and the circuit boards had
screen-printed values and part numbers, so if I later found that I needed a
circuit diagram, I would have no trouble figuring out how it corresponded
with the actual hardware.
I made an educated guess that since
most of the keys worked, the electronics were probably OK and the fault lay
with the keyboard itself. After all, it’s
the component that’s given the hardAustralia’s electronics magazine
est time by the user.
Even though the rest of the keyboard
may be pristine, over time all manner
of rubbish, sweat and other unmentionables migrate down through the
gaps between the keys to foul things
up.
Most keyboards have this problem
and there isn’t a lot that can be done
about it, other than avoiding smoking, drinking and perspiring while
playing. Giving the keys a good wipedown and a thorough hoover now and
then helps too.
This keyboard assembly was a solid piece of kit. Built like the proverbial masonry ablutions domicile, the
backbone frame is a z-shaped piece
of folded, heavy-gauge steel securely
bolted to the substantial timber bottom of the case.
Sections stamped out of the frame
accommodate and hold the springsteel key springs and other peripherals
while a couple of 90cm-long flexible
connectors span the length of the keyboard at the bottom, folding and splitting off at right-angles at the mid-point
to connect to the main PCB.
After removing the whole assembly from the base and flipping it over,
I could see a green, ‘thin-film’ circuit
board peeking out from under the keys.
The problems likely lay somewhere
July 2019 69
within. I couldn’t get any access at all
to the circuit board or the contacts under the keys, so the only option was
to remove everything from the frame.
This was a mission in itself. Along
the top of the keyboard, flush with the
‘heads’ of the keys, were a series of
plastic locking strips. These had been
attached to the frame with very strong
double-sided tape, and I had to carefully pry them off one by one.
Once off, each key could be pushed
slightly forward to release the back
‘hinge’ and then maneuvered out of
the frame. With the first key, the steel
spring pinged off into the distance;
fortunately, I found it after much foraging under the bench. I daren’t lose
any because re-creating them would
be extremely difficult.
Getting to the heart
of the matter
The PCB was dusty underneath,
so my hopes rose that a good clean
would sort it out. I could also now see
the strips of grey rubber contact pads
that make up the top half of the keyboard switches.
These were still looking very good
and felt nice and supple; hopefully, the
carbon-composite contacts moulded
into the strips and their corresponding
printed contacts on the circuit board
below would be in a similar condition.
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By now I could see the whole PCB,
or at least most of it, given that some
of it was still obscured by the rubber
key switches.
The circuit board was in two halves;
one for the lower four octaves and one
for the upper four. These are stuck
(probably with similar ‘gorilla’ tape)
to the metal frame, and I really didn’t
want to have to remove them.
The fact that multiple keys up and
down the keyboard were failing meant
that the problem wasn’t localised to
one or the other circuit board, so it
must be something in common with
both causing these problems.
It didn’t take long to find a potential smoking gun. At the end of each
PCB is a multi-pin, thin-film joiner
that curls under the frame to link up
to the long flexible main-board connector strips beneath.
While there is a socket mounted on
a bracket for the joiner’s silver-coated contacts to push into, on the top
the graphite or carbon pads are just
pressed onto and stuck to the corresponding thin-film key PCB connections with conductive tape. This is
all held down by a clear-plastic link
pinned to the metal frame at each end
with plastic push clips.
On closer inspection, I could see
that the conductive tape had let go
in places, making contact sporadic at
Australia’s electronics magazine
best. I carefully plugged the piano in
and positioned everything while the
case was open so I could power it up.
With it switched on, I could press
the rubber key contacts directly and
with the right pressure on the flexible joiner connections at each end,
could get the previously non-working keys to sound. I then used a couple of small-but-strong spring-clamps
(like clothes pegs on steroids) to firmly hold these contacts in place while
trying every key.
While they all worked, just tapping
on the clamps resulted in dead keys
again, so merely clamping something
stronger than the existing plastic bar
onto the connections wasn’t going to
work.
Figuring out how to make
a lasting repair
There are 16 contacts each less
than 1mm wide, separated by a similar-sized gap, on each joiner piece.
I could see most of the original contact material had been stripped away
by the lifting tape. I’d need to rebuild
these contacts, and that could be a
challenge.
I had to take a break and ponder the
problem. My initial thought was to replace the strap with a computer IDE
ribbon cable or similar; I could solder
one end of it directly to the socket’s
PCB pads underneath, but I’d have to
work out a way to connect the other
end to the missing contacts at the thinfilm PCB end.
Then I remembered conductive
paint; I’d used this a long while ago
to good effect. Perhaps it would work
here. Maybe I could simply paint in
the missing contacts and voila!
Feeling hopeful, I ordered some
from an auction site, mainly because
it was considerably cheaper than the
paints listed on local electronics suppliers’ sites.
However, when it arrived, I discovered it had gone off and was useless. While I arranged for a refund, I
bit the bullet and shelled out $60 for
a pen-style applicator with conductive silver paint from a more reputable source.
Annoyingly, this wouldn’t work
properly either; the contents had
partially hardened. I’m still waiting
to hear back from them, but in the
meantime, I scooped a bit of the material from inside the pen and mixed
it manually.
siliconchip.com.au
It looked OK, so I painted it onto
two of the contacts on the joiner. It
looked the business, and after letting
it dry overnight, I tried some continuity tests. It didn’t conduct at all, and
when I tried to remove it, I only succeeded in stripping more of the meagre
amount of contact material remaining
on the joiner! This effectively ruined it
and ruled out using that option again.
What to do now?
I went back to my ribbon cable idea
and found an old floppy-disk cable.
The wire spacing was identical to that
on the socket PCB, so I peeled off 16
strands, cutting off about twice the
length I’d need. I stripped 3mm of
insulation and carefully twisted and
tinned each wire. I then soldered the
wires to the socket’s PCB pads. This
was the easy part; it was the other that
caused me difficulty.
While long-time servicemen out
there are probably eye-rolling and
shouting into their magazines that I
could have used product X or Y, I settled on using self-adhesive conductive copper tape to replace the halfmissing contacts on the end of the
thin-film PCB.
I cut the tape to precisely the right
size, then stuck it down with enough
left over to solder (quickly!) to the
stripped and tinned ends of the ribbon cable. I then clamped the plastic
link back with screws instead of pins
and tested the keyboard.
This part of the keyboard now
worked a treat, so after wrapping the
joins carefully in polymer tape, I repeated the process on the other side. I
cleaned everything, painstakingly reassembled the keyboard and got the
owner over to test it out properly. The
result was music to both of our ears!
50W laser tube replacement
This time, we had the opportunity
to be our own serviceman. The laser
tube in our laser cutter stopped lasing
(it had one job!). This is how we got it
going again...
We use our laser cutter to make custom case parts out of acrylic sheets for
some of our projects. It is one of the
“K40” types that can be purchased
from any number of online stores.
It’s a CNC machine; stepper motors move the head over the top of the
workpiece. A 50W CO2 laser provides
the ability to cut and etch (by running
the laser at reduced power) as the head
moves around.
siliconchip.com.au
TM
Creative Making Technology
www.picokit.com.au
email sales<at>picokit.com
Flowchart Coding • Vinyl Cutters • Soldering Tools • Curriculum & Resources • Filtration Systems
Laser Cutters • 3D Printers • CNC Plasma Cutters • CNC Routers • Coding Kits • CAD Software
The cutter has a water cooling circuit to keep the laser cool, as well as
a ventilation fan to remove the plastic vapours that are generated. There
is also an “air assist” system which
pushes fresh air past the lens, to keep
it from being contaminated by dust
and fumes, and to help burn away
the plastic.
The laser cutter (laser and XY table mechanism) works quite well,
although we did initially have some
trouble with the ventilation and cooling components.
We documented our fix for these
in an article in the June 2016 issue
(siliconchip.com.au/Article/9960).
Since then, the laser cutter has performed well, until one day we went
Australia’s electronics magazine
to check on the progress of a cutting
job, and found that it had not only
stopped cutting, but was emitting a
high-pitched whine.
The laser is a fixed glass tube around
a metre long which is fed from a high
voltage supply; it’s kind of like a neon
tube on steroids.
The beam is reflected by three mirrors and focused by a lens onto a point
directly below the moving head. The
laser tubes do not have a long life
span, and the four years that this one
had been working appears to be par
for the course.
When it was powered up, there
was a corona discharge visible near
the anode, but not the usual, healthy
glow along the full length of the tube.
July 2019 71
Left: the old laser tube with the water cooling tubes and supply wires detached.
Middle: the glass tube is mounted in a saddle lined with rubber pads, which had to be carefully removed.
Right: the anode wire join for the new laser tube.
We suspected breakdown of the high
voltage insulation around the anode
connection, and attempted repair by
adding some silicone sealant.
Unfortunately, while that stopped
the discharge, the laser still wasn’t
working, so we suspect that the critical CO2 gas may have escaped through
a small hole. Since the tube is blown
glass, it’s almost impossible to service.
So we bit the bullet and ordered another tube.
After a few anxious weeks, the new
tube arrived in one piece. This one was
slightly different to that originally fitted to the K40.
For example, it has a slightly smaller diameter and is also a bit shorter. It
generally looks a bit better made, and
the high voltage anode lead features a
locking insulating sleeve that protects
and insulates the wire join we would
have to make.
Thus began the delicate process of
removing the old tube and replacing
it with the new tube. We started by
draining the cooling water circuit, using the cooling pump to empty it into a
bucket. We then opened up the hoses
near the laser tube and forced air in,
to get the rest of the water out.
The tube is held in place by clamps
at either end, with the glass tube protected by rubber pads which fully encircle it.
We cut the two supply wires (a red
anode wire and a black cathode wire)
near where they are terminated to the
old tube, giving some extra length for
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connecting to the new tube. The new
tube already had wires fitted and insulated to the anode and cathode, much
more nicely than the old tube, so we
wanted to keep as much of the wiring
as possible.
After this, having already detached
the cooling water tubes, we carefully
removed the tube by lifting it out.
The new tube has a warning to refer
to the user manual, but there was no
manual included. So we were going
to have to figure out the installation
process by ourselves.
We fixed the new tube using the
existing clamps. Its slightly smaller
diameter meant that the hex machine
screws had to be screwed in further
than previously, but we were able to
clamp it securely.
We then attached the water pipes.
These merely push onto the barbs on
the tube. All seemed in order, so we
turned on the pump and refilled the
small outflow tank with fresh water.
The cooling circuit quickly filled,
and the bubbles made their way to
the outflow pipe. It’s important to get
rid of air bubbles so that there aren’t
any hot spots inside the laser tube.
Our cooling system monitor reported
no faults, so the flow appeared to be
adequate.
We then soldered the two new wires
to the existing power supply connections, added heatshrink tubing and fitting the protective anode wire housing
over the join.
These wires are very fine, but have
Australia’s electronics magazine
very thick insulation due to the high
voltage (tens of kilovolts!).
To avoid strain on the new splices,
we taped the wires to the outside of the
tube (as the original wires had been).
This completed the installation, but
we still needed to check the alignment
of the laser with respect to the mirrors
and other optics.
Calibration
Since the new tube has a smaller diameter than the old one, we expected
that the line of the laser beam would
be shifted somewhat. Removing and
re-fitting the rubber pads may have
also caused some variation. So we
took no chances and checked the entire beam path.
This is done by placing a piece of
paper (such as a self-adhesive label)
over the mirror in the optical path,
briefly firing the laser using the PULSE
button, then checking that the laser
strikes near the centre of each mirror
along the way.
The first mirror is accessible from
the rear of the machine, the second
through a panel on its left side, and
the third is on the moving carriage,
directly above the lens which focuses
the beam onto the workpiece.
We found a good guide at siliconchip.
com.au/link/aao9 The button press
triggering the laser burst needs to
be very brief, or the sticky label may
smoulder or catch fire. After trying
with a second sticky note, we found
that the laser was aimed close to the
siliconchip.com.au
centre of the first mirror, which was no
surprise, since it is close to the end of
the laser tube.
Proceeding to the second mirror,
we found that the beam was striking a little low. We adjusted this by
turning fine-pitched screws on the
back of the first mirror, changing its
angle to aim it towards the centre
of the second mirror. A fraction of a
turn was all that was needed to correct the aim.
Repeating with the paper on the
third mirror, we found that this was a
little low too, so a similar adjustment
was performed on the second mirror.
The alignment test is repeated with
the carriage in all four corners of the
laser cutter bed, to ensure that the results are uniform. We found only a
tiny amount of variation, so the beam
alignment was complete.
Air bubbles appeared in the
outflow pipe of the laser when
the cooling system was refilled.
These went away after running
the water pump for some time.
Testing
While checking the mirrors, we took
the opportunity to clean them using acetone and a lint-free cloth. The cloth
was dirty afterwards, so a clean was
undoubtedly due.
The laser beam focusing is dictated
by the distance between the beam and
the bed; it should not have changed,
but we decided to check it anyway.
We performed a ‘ramp test’ by
placing a piece of acrylic on the bed,
propped up at one end so that the cutting depth changes along the piece.
We ran a cut, and the results showed
that the focus was fine, as the cut was
cleanest close to the bed.
We followed by running a job, and
all seemed to be in order. By this time,
we had quite a backlog of orders for
case pieces, so we had to run the laser
cutter continuously for several hours.
During calibration, a small
piece of paper was placed
over the mirror in the optical
path, to help centre the beam.
Disaster strikes
While setting up for one of these
jobs, one of the hinges that holds the
lid on snapped, leaving the lid hanging by the remaining hinge and the
gas struts.
The lid had been getting quite hard
to close, and appeared to have shifted, but now it was impossible to close
as the gas struts were pushing the lid
against the remaining hinge, threatening to break it too.
Due to the safety interlock, the laser will not operate unless the lid is
closed, so this had to be fixed before
we could continue.
Fortunately, Bunnings has an exsiliconchip.com.au
tensive range of hinges. Thus we did
not have to wait weeks to get the laser
cutter going again.
We took the broken hinge to the
closest store and compared it to the
hinges there, and found one that was
a similar size and had a similar hole
spacing at one end.
We removed the gas struts, as they
pushed the lid around awkwardly, and
in any case, it made it easier to work
on the lid by detaching it entirely from
the laser cutter.
Although the holes on the new hinges were in slightly different locations,
Australia’s electronics magazine
by enlarging two holes on each and
drilling six new holes in the lid, we
got them to fit.
These hinges are a different style
than the old ones and don’t sit flush
when fully open. So we inserted some
spacers under them, to ensure that the
laser protection switch would engage
with the lid closed (the laser is disabled when you open the lid).
The new hinges work even better
than the old hinges, with the lid not
jamming so much and we were back
up and running again less than a day
later.
SC
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