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SILICON
SILIC
CHIP
www.siliconchip.com.au
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Leo Simpson, B.Bus., FAICD
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John Clarke, B.E.(Elec.)
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Editorial Viewpoint
We all deserve a right to repair
In the December 2018 issue, I lambasted the European Union public service for penalising Google for
anti-competitive practices. I argued that Google did
more to promote competition than stifle it.
Well, this time I am going to say something nice
about the EU. I applaud their new legislation giving
consumers and business a “right to repair” the goods
that they purchase. It is heartening to see that some
people in the EU feel so strongly about this that they
organised protests when it looked like the legislation might not be passed!
Several US states also have similar laws, mainly in reaction to various companies abusing the 1998 DMCA copyright act in an attempt to prevent people
from fixing their own equipment. In case you are not aware, the US/Australian
“free trade agreement” (AUSFTA) of late 2017 had the result of making many
of the provisions of the US DMCA into Australian law. So it affects us too.
The reason why companies make devices hard to repair can be summed up
in one word: money. If you can’t repair your product, you’ll either have to buy
a new one or use their expensive repair service. Either way, they make out like
bandits. And they can do all sorts of things to prevent repairs – encrypt software, use parts with restricted supply, refuse to provide service manuals etc.
But as the people promoting this new EU law have helpfully pointed out,
this is a very wasteful practice, resulting in a lot of equipment being thrown
away which could otherwise be repaired. And it’s also a waste of money for
consumers.
You only have to read this month’s Serviceman column for a good example. The manufacturer wanted to charge $2000 for a new part when our correspondent was able to repair it with a $70 replacement LCD screen and a bit
of knowledge and patience. See the following (short) related article: http://
siliconchip.com.au/link/aanl
My biggest concern with manufacturers making it difficult for their products to be repaired is not so much the expense, but the idea that once they
decide it’s no longer worthwhile for them to offer a repair service for a particular product, you will have no recourse if yours breaks.
Motor vehicles are of particular concern. If you own a classic car from the
60s (say), you will generally not have much trouble fixing it if it breaks. You
may have some difficulty getting new parts, but there are many companies
which step in to supply replacement parts when the originals are no longer
being made. So they generally are available.
But imagine if you have a classic car from the 2010s still running in 2050
(assuming we’re still allowed to drive then!) and one of its many computers
fails. Even if you can replace the parts which are broken, can you still get the
required software? And what if you do manage to fix it, only to find that other
computers in the vehicle detect the change and refuse to operate?
I would like to see manufacturers release all proprietary information about
electronic and mechanical devices once they no longer offer a repair service.
That includes circuit diagrams and required firmware. This information should
be sufficient for a qualified third party to fix any fault. After all, if they are no
longer supporting their product, they have effectively abandoned it.
Hopefully, we will get a “right to repair” in Australia some time soon!
For more information on the new EU legislation, see: siliconchip.com.au/
link/aann
And for general information about the movement, see: siliconchip.com.
au/link/aano
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Australia’s electronics magazine
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