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SERVICEMAN'S LOG
Life on the ‘bleeding edge’
Dave Thompson
When new technology comes along, I prefer to sit back and watch what
happens before I take the plunge down that particular rabbit hole. This is a
different philosophy than many people I know, including family members,
who simply must have the very latest widget, gadget and toy available.
Some people seem to need the latest gadgets. Control your home lights,
entertainment system and air conditioner with your phone or home PC?
Check. Have the latest electric car?
Check. Own the latest drone with an
8K stabilised camera? Check. Ask Siri,
Cortana or Alexa to order washing-up
powder for you? Check.
Don’t get me wrong; I’m not averse
to these things and usually embrace
technology, especially if it makes life
easier.
The problem with early
adoption is that many manufacturers these days forgo
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stringent product testing and simply
let their customers do it all for them,
attempting to resolve any problems
that crop up on the fly, in the hope
that product sales will cover the costs
of finishing the development (or recalling it in worst-case scenarios).
Gone are the days of focus groups,
mass testing and in-depth trials. The
problem is that consumer security
and privacy often suffer from this
damn-the-torpedoes, seat-of-the-pants
approach.
Australia’s electronics magazine
This is a tried-and-true business
strategy, though. Japanese companies
have done this for years. As a nontechnical example, say a manufacturer wants to try a different flavour
of ice cream.
In Japan, they simply make it and
release it into the market. If it takes off,
they reap the rewards. If no one buys
it, they quietly withdraw it and move
on to another flavour.
siliconchip.com.au
Items Covered This Month
• Life on the ‘bleeding edge’
• A failed computer that needed
•
•
new capacitors
Cheating the (arcade) system
An Astor Mickey OZ repair
*Dave Thompson runs PC Anytime
in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
In other markets, manufacturers
would trial the flavour, get feedback
from different groups and then decide
whether to produce and market it.
The latter process takes much longer,
involves a lot more people and costs
a lot more money.
This is partly how the Japanese
took over the automobile and electronics industries, and it appears that
many western businesses have finally
figured out how this approach could
work for them. The biggest problem,
of course, is that we consumers then
become the testers for all new products, and as we all know from history,
that doesn’t always work out so well.
We’ve heard about mobile phones
and laptops that catch fire (and now
electric cars are doing this as well due
to battery manufacturing faults; the
Chevrolet Bolt was recently recalled
in the USA due to multiple fires).
We have clothes dryers that melt and
burn the house down (multiple recalls
by several manufacturers) and even
aircraft that crash because of some
unforeseen software glitch.
So there’s a lot to be said then about
not being an early adopter; many of us
tend only to buy products that have
been well and truly wrung out, though,
in this era, that is becoming increasingly difficult.
Early adoption experiences
There are exceptions to my selfimposed rule, though; I recall buying my first digital camera, way back
in the 90s; a Casio QV-100 [my first
digital camera was the very similar
Epson PhotoPC – Editor]. It was a marvel of engineering at the time, and as
I was soon to be travelling overseas, I
was looking forward to taking lots of
snaps with it.
At the shop, I asked many questions
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about it, and the older gentleman salesman openly admitted that I probably
knew more about it than he did; he
couldn’t keep up with all this ‘new’
technology. I purchased the camera
anyway, for a staggering amount of
money by today’s standards, simply
because I needed one and it was available. It was new tech and expensive,
but I considered it worthwhile.
This camera boasted a resolution
(switchable!) of either 320 x 240 or 640
x 480 pixels. This meant that at maximum resolution, it had a megapixel
count of, um, zero point three. That
was cutting edge at the time, but sadly
we don’t see many Casio digital cameras these days. It took good photos as
long as I was in full, glaring sunlight
and didn’t move a muscle while taking the shot.
I still have most of those shots, and
while they look a bit washed out, like
looking at a 1970s-taken instant polaroid snap, they are all still perfectly
viewable and remarkable for the time.
The big problem with this camera,
aside from the situation-limited snapping opportunities and need for a huge
amount of light, was that it ate AA batteries for breakfast. I just couldn’t keep
it supplied with power, and with no
option for an external supply, my use
of it became very limited.
Of course, everyone now has a camera on their phone; some models have
over-100-megapixel cameras and batteries that last for days even with heavy
use; something early adopters of this
tech could only dream about. For better or worse, technology marches on. I
still have that camera somewhere, but
it is obviously of no use to me other
than some sentimental value.
So, while being an early adopter
has some perks, it isn’t always the
best way to go.
I recently broke my rule about being
cautious in this regard when I had
the opportunity to upgrade my home
computer. What’s that old saying? A
plumber’s pipes are always clogged,
a cobbler’s children run around barefoot and a mechanic’s car is always on
the verge of breaking down. I’m sure
there’s one of these idioms for every
profession.
The fact is, I last purchased parts
for my home computer in 2010, just
before the quakes hit and ruined
everything. Since then, I’ve installed
an SSD or two, but the main components (motherboard, CPU, and RAM)
Australia’s electronics magazine
were all from that era.
It was a monster machine at the time
and far more powerful than I needed
it to be, but I used well-worn, triedand-true technology when building it.
There were faster CPUs and newer tech
components, but I chose bits I knew
worked with each other, and history
has proven that I made the right call.
I didn’t even really need to upgrade;
the machine was working fine and
even played the latest games quite
well, so there was no mad panic. I’d
been planning on buying something
new for a while, though, and when
some money became available from
my mum’s estate, I took the plunge.
This time, against all my instincts,
I looked at the latest new tech and
assembled a machine based on what
was available. This was made a bit
more difficult as many of my suppliers have been hit by COVID-19 and
the resulting chip shortage that has
crippled the likes of Toyota, Tesla and
other high-tech manufacturers (and is
still in full effect, if not actually getting worse!).
Obviously, this is eventually going
to roll downhill all the way to me, a
tiny micro-business trying to supply
computer hardware to my clients, and
that is precisely what has happened.
These days I’m fortunate if I can
get a new Intel or AMD CPU, RAM,
or a decent motherboard with which
to build machines. And as for graphics cards – fuhgeddaboudit! In many
ways, I was painted into a corner as to
buying what was available for myself,
and this is even more onerous when I
try to buy parts for my clients.
The cautious among us might ask
why I just didn’t wait, but with no end
to the shortages in sight and an increasingly turbulent market, I decided to
just go for it.
I ended up with the very latest Intel
‘prosumer’ (HEDT) CPU (with 16
cores!) and a motherboard to match
it. I decided on 32 gigabytes of RAM,
just because I could, and one terabyte
of the latest M.2 solid-state drive that
mounts directly to the motherboard.
My excitement knew no bounds as
I waited for the parts to arrive; this
machine would be bigger and better
than anything I’d ever owned before,
and I couldn’t get it soon enough!
Eventually, the parts arrived – some
had to come from out of town, which
made the waiting even more fraught.
When all the bits were here, I set about
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assembling it all. There was nothing that I hadn’t done
before a thousand times, so I expected it to go together
and just work. How wrong I was!
The fact is, my mum probably could have worked out
how to put it all together. Computer people seem to like
making a big mystery out of the whole thing, likely so
they can charge more money, but there is really no big
secret to assembling a computer.
In the old days, when one had to manually set IRQs
and other weird parameters, perhaps it was somewhat
more difficult, but today it is a bit like building a Lego set.
Everything from putting the bits into a case and installing Windows is so turn-key that anyone who gives it a go
would likely succeed.
Like with many disciplines, though, the real skill comes
when something goes wrong. For example, anyone can
plumb in a gas line, but what if it isn’t done correctly?
Anyone can wire a three-pin plug, but what if they make
an error and swap Active and Neutral? Or leave some
strands of wire sitting outside the plug? One of my first
electric shocks when I was a kid was because of a single
copper strand left caught in the plug body...
So, I assembled all the bits and, with the wiring and
cabling sitting temporarily away from everything, hit the
‘go’ button. All the fans and the built-in LED lighting fired
up. I’m not a fan of all this lighting stuff in computers,
but as it was built-in and a controller was supplied with
the motherboard, I wired it in anyway.
But there was nothing on the monitor, and after about
30 seconds, there were five short, sharp beeps alerting me
that something was wrong.
Interestingly, most motherboards and computer cases
don’t come with a speaker anymore. Older cases had threeinch (75mm) permanent-magnet speakers mounted somewhere, and motherboards usually have speaker output
connectors. These days, tiny piezo speakers are more popular, so I added one to this build as I’ve collected several.
Most motherboards have what they call POST (power-on self-test) codes programmed into the BIOS. These
beep codes tell us what is going on, be it a memory, video,
or CPU fault. Without adding a speaker, I’d have no idea
what was going on, or why I was getting no video output.
So, five beeps. Another problem with this new technology is that when you buy a motherboard, there is very
little documentation with it. I recall buying Windows
95 back in the day, and it came with a paperback book
on how to use it. Tech manufacturers soon realised that
printing hard-copy books was both a money-pit and a
profit-losing strategy, and soon stopped doing it.
Instead, these days a ‘QR’ code is included so you can
go online and download the user manual for any given
piece of hardware. I hit the web to find out what a fivebeep code means on my Gigabyte motherboard and soon
discovered it means a CPU problem.
I re-seated the CPU, ensuring once again I didn’t have
any wayward pins or obstructions in the socket, but no
matter what I tried, I could not get past the five beeps
problem. Great! This is just what I needed. I counted
myself fortunate this wasn’t a client’s machine; at least I
could sort it out at my leisure because it was for myself.
In the end, I had to call the tech support guys at my suppliers. They often hear of common problems or glitches
and can advise workarounds or solutions. In this case, they
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knew nothing because the motherboard and CPU were so
new that no information had filtered down the line. All
they could do was offer to take it back and get it working.
When paying in the region of two grand for just these
parts, having these safety nets in place is often a lifesaver.
While I was pretty sure (especially after assembling in
the order of thousands of machines over the years) that
I hadn’t messed anything up, anything is possible. As I
couldn’t get it going, I ended up sending the entire box
back to the supplier.
They contacted me a few days later and confirmed that
the problem remained even though they had tried other
CPUs of the same type and other supposedly supported
motherboards. There were no advisories and no updated
BIOS for the motherboard, even though it was nearly six
months old by this time.
So all they could do was offer me a different CPU that
they eventually confirmed did play nicely with my motherboard. They told me that occasionally the system would
give five beeps and not boot in about one out of every
twenty attempts, but it always powered up normally on
the subsequent try. I was OK with that; all I wanted was
something that worked, at least most of the time, for now.
They shipped it back to me with the offer that if it was
still playing up after six months and any interim BIOS
updates, they would replace the board and/or CPU to get
it working properly. Again, I was OK with this solution;
I empathised with these guys as they try to keep abreast
of all the new tech streaming out from manufacturers.
I also know all too well that most of this hardware these
days is thrown out into the marketplace with the bare
minimum of testing. Manufacturers will simply placate
consumers from suppliers on down through the chain to
me with the next model if it proves to be too flawed to fix.
This is the way of the world now, and while I broke my
own early-adopter rule and paid the price for it, at least
now I have a machine that works. In fact, that is what I
am typing this column on. I haven’t had any instances of
it not booting yet, but if I do, I will take those suppliers
up on their offer to provide a new, more stable platform.
At the end of the day, this is all they can do, and indeed
is all I can do now as well. In the future, I will be a bit
more cautious about buying the very latest thing, especially with a customer’s machine. While they might want
it, I will be relating my experiences as a warning that it
might not be the best way forward.
If this had happened with a customer’s machine, it
would have been an embarrassing situation. I’d have
had to explain why their brand-new whiz-bang machine
doesn’t work correctly and that it would take a few weeks
before we could get it resolved. That just makes me look
like a cowboy, and I don’t like that one bit.
A failed computer that just needed new capacitors
A. M., of Blackburn, Vic, was faced with an old, broken computer that nobody wanted to fix. But the problem
seemed obvious, and the replacement parts were inexpensive, so why not give it a go...
The unit in question is a TECS computer of about 2002
vintage running Windows XP. It started playing up in
early 2020, being hesitant to get to the desktop promptly,
sometimes going through various problems, screens and
repeated restarts before finally getting to the desktop.
Australia’s electronics magazine
siliconchip.com.au
Once there, the machine worked with no faults – it was
only the startup that was the problem.
Finally, it got to the stage where it would not get to the
desktop no matter what. I took it to a computer repair outfit in Melbourne. They found a large number of capacitors on the motherboard that were bulging, and suggested
that this was the cause of the problem. But they were not
willing to fix it.
As I had nothing to lose, I opened the computer and
found seven bulging capacitors scattered over the motherboard. Carefully taking photos and notes of which cables
went where, I took the motherboard out and examined
both sides. It seemed to be only a double-sided PCB, which
gave me a chance.
I carefully noted the polarity of the faulty capacitors,
even though the printed overlay on the board indicated
this. It was tricky getting the old caps out of the plated
through-holes, but with care and a hot iron and some solder wick, I got them all out.
Suitable direct replacements are difficult to obtain at a
reasonable cost. All were 6.3V devices, mainly 1000µF,
but one 3300µF. I got replacements with higher voltage
ratings that were physically larger than the originals, but
there was enough room to fit them.
After two evenings’ work, I had replaced the defective
capacitors and reassembled the computer. Upon powering
it up, I had to answer a few silly configuration questions;
then it went to the desktop right away. All the programs
seemed to work, but the big test was a restart. I shut it
down, restarted, and it went straight to the desktop. I consider that a victory. Three months later, it is still going well.
After this, I made sure to save all my critical files to an
external hard drive.
Cheating the (arcade) system
M. F., of Wyongah, NSW was reading the Arcade Pong
article (June 2021; siliconchip.com.au/Article/14884)
and was reminded of a repair he was involved in some
time ago...
After arriving in Australia in 1988, my family and I
initially settled in Newcastle, NSW – a beautiful place.
My first job was as a service technician for A. Hankin &
Co, a Newcastle/Sydney company that had quite a few
Arcade Game centres. They also had a manufacturing
facility based in Darby St, where they made their own
arcade machine cabinets from timber.
One of my main tasks was troubleshooting problems that
the field techs couldn’t fix, and one such situation arose
on a Monday morning. I was called into the boss’ office
as soon as I arrived, and was told to get to Pelican airport
ASAP as I was on the early morning flight to Sydney.
Upon my arrival, I was picked up by one of the Sydney
techs and taken to their main arcade showroom in George
Street. When we got there, the lady in charge showed me
a gadget and said that she had confiscated it from some
kids over the weekend. It was a gas igniter and gave one
heck of a spark.
I tried it on a couple of machines, and each gave 99
credits (the maximum amount). If the kids had used it
sensibly, they would never have been caught!
I found that it didn’t work on every machine, but mainly
on ones with a credit board manufactured in-house.
The board just accepted pulses from a coin mechanism
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October 2021 87
This Astor Mickey OZ was inherited in a state of large dust accumulation.
However, on the bright side the underside of the chassis was fairly clean.
The underside of the chassis had some of its electrolytic capacitors replaced,
and a new power cord had to be installed. The restored radio can be seen in the
adjacent photo.
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Australia’s electronics magazine
and issued a credit. It could be used
with mechanical and electronic coin
counters.
I went back to my trusty workshop and grabbed such a board. Sure
enough, every time I hit it with a zap
from the igniter, 99 credits would
come up.
Like the Pong machines described
by Dr Hugo Holden, I used an antenna
to ‘catch’ the zap. I managed to fix it
by running some wire around the PCB,
close to the edge. I left one end open,
and connected the other to the Reset
input. The wire was simply glued to
the original boards until subsequent
batches had it embedded as a track.
Now if the board was zapped, it
simply reset and sat waiting for a real
credit pulse. Game over!
A tale of an Astor Mickey radio
When C. K., of Mooroolbark, Vic
saw a vintage radio sitting unused,
he couldn’t help himself. He offered
to get it working again, and succeeded
in that endeavour...
We have a favourite restaurant in
the Dandenong Ranges, east of Melbourne. It was there that I saw an old
radio used as a decoration. Looking
into the back, I saw that it was in a bad
way, absolutely choked with decades
of accumulated dust.
I asked the owner what she knew
about it. Apparently, it had been in the
family for a considerable time. I suggested that I might be able to restore
it for her. She agreed to this and said
next time we are in, she will give us
a free meal!
As you can see from the photos, the
dust accumulation was unlike anything I had ever seen. It took quite a lot
of work with the vacuum cleaner before
it could be handled. Surprisingly,
under the chassis was quite clean.
I discovered that this was a 1934
Astor Mickey which had been featured in a Silicon Chip article written
by Rodney Champness (March 2004;
siliconchip.com.au/Article/3438); that
article included the full schematic.
Editor’s note: we will publish an
updated article to the Astor Mickey
OZ very soon, so we’re refraining from
publishing another circuit until then.
This design shows how far back
the standard superheterodyne design
goes. The first valve, a 6A7, is a pentagrid converter that multiplies the
signal from the antenna with the
local oscillator. The resulting 455kHz
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difference signal is amplified by variable mu pentode 6D6.
There are two intermediate frequency (IF) transformers, L7/L8 and
L9/L10. These are tuned by trimmer
capacitors in the sides of the IF transformer cans, accessible from the back.
A 6B7 dual-diode-pentode valve provides envelope detection and audio
amplification. The filtered negative DC
voltage from the diodes also provides
automatic gain control to V1 and V2.
Finally, the type 43 pentode drives
the speaker through a transformer. In
1934, there were no permanent magnet speakers. Instead, it uses electromagnet L14 which drops almost half
of the voltage from the 25Z5 rectifier.
The centre tap of the transformer is
connected to the electromagnet coil,
which has a resistance of 1.875kW. This
puts the centre tap at about -122V, from
which the grid bias is obtained for V4
via the resistive divider of R17 and R18.
Provision is made for an external
electromagnetic speaker via a four-pin
socket on the back. There is a rather
heavy-duty switch accessible from the
side to switch between the internal and
external speakers.
There was no power cord with the
radio, but two pins were sticking out
of the middle of the chassis in the
back designed for some kind of plug.
I replaced this with a small plate made
out of 1.6mm aluminium and fitted it
with a cable clamp to hold a three-core
mains cable.
The radio had two large 8μF electrolytic capacitors that I would not trust,
so I immediately replaced these with
the only large, high voltage electros
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that I had, which were 100μF/350VW!
Checking for any obvious shorts, I
carefully applied power. There were
no signs of distress; all the valve filaments lit up, and on turning up the
volume, I heard some noises coming
from the speaker. Attaching an outside
antenna to the red wire out the back, I
could actually pick up some stations.
I was amazed that after all this time,
all the 86-year-old valves were still
working. So what else needed doing?
There were a couple of capacitors
with high voltages across them, so I
replaced them with modern ones.
It was also a time before ferrites
and iron dust cores, so all the coils
are air wound. This meant that the
only adjustments for the aerial and
oscillator coils were with capacitor trimmers. As it turned out, they
were not far off, but the IF trimmers
needed considerable tweaking to get
them to 455kHz.
Rodney Champness mentioned that
this set suffered from overheating.
With the rectifier and output valve
side by side, the heat discolours the
top of the cabinet. The 25Z5 filament
is 25V at 300mA. This is a 7.5W heat
source, to which would be added the
inefficiency of the rectifier and transformer losses.
I cut off the filament wire and soldered in two 1N4004 diodes. This
gives a slightly higher DC voltage, but
is justified in this case.
As for the filter capacitors, the
100μF units were a bit over-the-top,
so I replaced them with smaller ones,
rated at 47μF/350V. One problem with
electromagnet speakers was residual
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hum, but with these capacitors, there
is none.
There is no power switch. I thought
of replacing the volume control with
one that included a switch, but there
is no room. Likewise, there is no dial
lamp, as there is no dial as such.
There was probably more work in
restoring the cabinet than the electronics. It had a few cracks and the walnut
veneer had a few missing bits. I filled
these with an appropriate wood filler
that turned out to be too light, so I had
to darken it.
The inside of the cabinet was raw
timber, so I sprayed it flat black. A couple of coats of satin varnish improved
the appearance. Finally, there were
some holes in the speaker cloth, so I
replaced this with “vintage” speaker
cloth I got on eBay, which was a reasonable match to the original.
Once everything was tuned up, I
measured the performance, and it is
certainly not brilliant. The Melbourne
stations come through fairly well with
an outside antenna, but using a signal
generator, it needs about 50μV for an
acceptable signal-to-noise ratio.
Does that matter? Not really; the
radio is unlikely to be used as such,
but will continue to be a decoration
at the restaurant. That’s assuming the
owner will keep it – this model can
fetch up to $1000 on eBay!
I went for lunch to the restaurant
with the restored radio, and the owner
was really pleased with it. She followed it up by saying she has several other old radios that I might like
to look at. Who says there is no such
thing as a free lunch?
SC
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