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SILICON
SILIC
CHIP
www.siliconchip.com.au
Publisher/Editor
Nicholas Vinen
Technical Editor
John Clarke – B.E.(Elec.)
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Bao Smith – B.Sc.
Tim Blythman – B.E., B.Sc.
Nicolas Hannekum – Dip.Elec.Tech.
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Dave Thompson
David Maddison – B.App.Sc. (Hons 1),
PhD, Grad.Dip.Entr.Innov.
Geoff Graham
Associate Professor Graham Parslow
Dr Hugo Holden – B.H.B, MB.ChB.,
FRANZCO
Ian Batty
Phil Prosser – B.Sc., B.E.(Elec.)
Cartoonist
Brendan Akhurst
Founding Editor (retired)
Leo Simpson – B.Bus., FAICD
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2
Silicon Chip
Editorial Viewpoint
Be wary of devices that require
apps to work
Devices controlled by mobile phone/tablet apps
might seem convenient on initial inspection. But they
can suffer from a range of problems that often make
them inferior choices.
The first problem is that many of these apps are
buggy (sometimes to the point of being useless) and
can also have compatibility problems. It’s incredible
how apps from multi-billion-dollar companies can be so flaky. For example,
many aircons now have apps to control them, and these can be very hit-andmiss in operation, even though the unit itself might cost thousands of dollars.
Then there are those compatibility problems that might mean that the
operating system on your phone or tablet is too old or too new to work with
the app. I’ve run into this on more than one occasion, being able to install
and use the app on some devices but not others.
Worse, after a few years (possibly not even that long), the company will
inevitably decide that they no longer want to update/support the app, so you
will be unable to use it on the latest mobile operating systems. This leaves
you with the unpalatable choice of either sticking with an older operating
system version, resulting in a range of severe security problems, or upgrading
and losing support for the app.
One member of our staff previously bought a Belkin remote-controlled
power point controlled by an app on his iPhone. Belkin decided to stop
updating the app, and now the device is a useless piece of eWaste. You might
expect that from brands you haven’t heard of, but I thought that Belkin was
a more ‘upmarket’ brand.
This is a huge problem for iPhone users because the only way to install
apps (unless “jailbroken”) is via the App Store. So there’s no way to get a
suitable app on your phone once the manufacturer decides to drop support.
With Android devices, you can install a .apk file if one is available – but the
compatibility concerns still apply.
And now there is news that the company (MyGnar Inc.) behind the
expensive product called the GNARBOX has gone bust. This is a device
costing upwards of US$500 that is used to back up photos and videos from
your phone without you needing to carry around a computer.
Guess what? It works via an app, and now that the company has gone
under, it has been pulled from the App Store. So even though you can still
buy a GNARBOX, you can’t use it if you have an iPhone or iPad!
Louis Rossmann* posted a video on this at https://youtu.be/Elsbcoyk6jA
This puts retailers in a precarious position; presumably, they have already
paid for their stock of GNARBOXes, but now they will be in legal trouble if
they sell them because the marketing claims for that product are no longer
valid. Similarly, many GNARBOX owners now effectively possess expensive
bricks.
This will have to give anyone pause in future when they consider purchasing
a device that can’t be used without a specific app. All hardware devices should
be able to be used in a ‘standalone’ mode, and I also think they should stick
to using ‘standard’ access protocols such as HTTP over WiFi, avoiding the
need for device-specific apps and all the problems described above.
* While his electronics knowledge seems a bit limited, Louis is very skilled
at computer repair. His YouTube videos on Macbook repairs are often
fascinating and entertaining. He also makes some excellent arguments in
favour of the Right to Repair, a subject we reported on in detail in the June
2021 issue (siliconchip.com.au/Article/14881).
by Nicholas Vinen
Australia's electronics magazine
siliconchip.com.au
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