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SERVICEMAN’S LOG
Power tool batteries, part two
Dave Thompson
If you read my November 2023 column, you will recall that I have
recently had some run-ins with troublesome power tool batteries. I might
have opened a can of worms by relating what I went through with my
yellow power tools to my friends!
You may recall me going through the motions of
jump-starting some dead cells in my less-than-two-yearold battery pack and having some success in getting it
working again.
By working, I mean it was at least working enough for
me to keep using the garden tools in their intended roles.
Sadly, while it appeared the resurrection was at least partially successful, the rosy after-glow didn’t last, and soon
the pack was back to its old trick of not lasting for more
than a few minutes in the tool, and worse, nor was it being
‘seen’ by the charger.
There was only one possible recourse: to take it back to
the big-box vendor I’d purchased it from and thrash it out
with them. Surprisingly, I met with almost no resistance
(pun intended!), and they openly acknowledged it was a
known problem.
Even though the pack was literally one day out of the
two-year warranty (pure coincidence – I had no idea, and
thought it was a lot younger than that!), they said they’d
put it back through the repair system with the caveat that
it was entirely up to the yellow tools manufacturer as to
whether they would honour the warranty.
They also warned that obtaining a resolution could take
up to four weeks, whichever way it went. However, being
the good retailer they are, they gave me a loaner battery from
their pool of spares in the meantime. This involved digging
through a rather large box of batteries designed for various
tools from many different
manufacturers until we
found an 18V version
of the 54V battery I’d
be leaving there.
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This was fine by me; the tool I needed to use (a weed
whacker) would run on 18V anyway. I was mildly concerned when the woman dealing with this process informed
me that this box of loaner batteries was never charged, with
the store relying on people bringing them back after borrowing with some level of charge in them.
I very briefly considered going into why that might not
be a good idea and that leaving them to discharge in the
box for what could be considerable lengths of time between
charges might hurt them, but I wisely considered against
doing so. It was simply not my place.
All I cared about was that the loaner battery they gave me
worked, and as a press of the onboard test button showed
one bar of residual charge, I thought it would be fine after
a decent time on my charger. And it was.
Being the smaller type of battery for this range of tools
meant it likely didn’t suffer from the design flaw that left
the three cells buried furthest into the three chains of cells
in the 54V version vulnerable to failure.
I got the work done (that was my priority), and a mere
three working days later, I received a text message saying
that the battery I’d dropped off had been replaced under
warranty and was ready for me to pick up. Could I please
charge and bring back the loaner battery? I duly did that
the following day.
It was a good result, then, and a lesson for me to try to
remember to keep my new 54V battery topped up to minimise the chance of a repeat performance. It is also good
to know this new battery also has a two-year warranty, so
if it happens again...
Professional tool batteries fail too
Since all that occurred, I related this tale of battery challenges to a few friends in the building trade as I was interested in their experiences with their cordless tools. Especially given that they usually use ‘professional’ level tools
that are typically much more expensive compared to the
lowly DIY versions the rest of us buy.
I found their comments fascinating, and it seems that
suddenly, I’m a local expert in battery tools, ready to be
consulted!
Of course, I’m no such thing, but this is very flattering.
What I got from talking to these guys is that certain tools
within the building and construction industries are well
known for having inherent faults – and not just batteries.
Most avoid them if they possibly can.
Of course, manufacturers want people to ‘plug in’ to their
Australia's electronics magazine
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Items Covered This Month
• Power tool batteries: electric boogaloo
• Sometimes all a tractor needs is a good whack
• Repairing a Dell power cable adaptor
Dave Thompson runs PC Anytime in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
Cartoonist – Louis Decrevel
Website: loueee.com
range of tools, but it can be a considerable investment in
plant and machinery only to discover that all might not be
right in the state of Denmark. Nothing is worse than that
feeling of remorse we get after spending thousands of dollars on a tool ‘system’ to find that the gear we’ve just purchased might not actually live up to the marketing hype.
For example, many ‘sparkies’ here use a particular brand
of drill/driver because it has a movable, asymmetric chuck
assembly that allows holes to be drilled very close to a
wall, off-centre from the centreline of the drill. That is a
very cool feature.
However, the batteries in these things are notoriously
unreliable, and many of these guys now have their drivers
lying useless in their toolboxes because the batteries are
dead. The packs are no longer widely available, and those
that are can sometimes cost half the price of a whole new
tool, which comes with two new batteries!
That is just another example of companies making consumable products with built-in finite lifespans (commonly
known as ‘planned obsolescence’).
Many of these guys either don’t know about repacking
the battery pack with better cells, or if they do, they just
can’t be bothered waiting and, in a fit of remorse, simply go and buy a new and likely different brand of tool.
Of course, they probably believe that the new tool will
come with a better generation of batteries and chargers,
but we all know that is not necessarily the case. And the
cycle continues.
My neighbour kindly came over the other day to trim
some of the wayward branches of the bushes growing on
his property that overhang my fence. I sometimes get my
manual loppers out (no batteries!) and knock back some of
the bigger ones that get in the way of my bins. Still, he has
one of those dayglo-green tool systems, including a rather
tasty extendable and powerful hedge trimmer.
Since some of these bushes are more than three metres
tall, it’s a helpful tool to have. I’d love one of them in my
yellow brand system, but I checked, and the cost is prohibitive for the amount of time I would use it.
I asked my neighbour about his batteries, and being an
18V system, he commented that they seem to be OK. He
has had the batteries since new for several years and keeps
them refreshed religiously.
They hold their charge, and as I hear his range of tools
doing a lot of work over the fence; perhaps that is what
keeps them healthy. I don’t use mine a lot; maybe once a
month in the garden. Either way, it’s interesting...
Repairing another failed battery pack
I now have several packs and chargers in the workshop. The packs all come apart easily enough; while a
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April 2024 83
the chips, a data sheet may have sample circuits that can
be very similar. Thankfully, spares seem to be available
from various sources.
It also seems that a BMS from one pack can sometimes
be used in a different brand of battery pack as well, but I
have not fallen down that rabbit hole... yet.
So it isn’t just about dead cells, although that’s where
most problems seem to start with these packs. The electronics are robust since they have to be, but if a cell dies
through not being charged properly, the whole pack is
ruined. Simply replacing the cell(s) may not fix ongoing
problems; the same cell could just fail again.
Perhaps the manufacturers assume or hope that by then,
the tradies will just buy another updated version of the
tool instead.
Welding in new cells
couple had those Torx-type security screws buried down
in the plastic moulding, the long bit for my driver easily
reached them.
They must be done up by a robot or someone with a
mechanical driver because many were screwed in very
tightly. There was no evidence of Loctite, Nylock or other
type of adhesive on the screws, so I guess they were just
done up very well. All the pack clamshells split apart to
reveal the train of cells and a PCB of varying quality inside.
I could see straight away that a few cells had vented –
no prizes for guessing which ones could be dead! This is
a pervasive problem with these 18360-type cells. They
are the most-used cell in battery packs for tools because
they are widely available and, if pushed, can deliver a
very respectable 20A of point-load current when the tool
is under stress.
The problem is that the quality of these cells varies
widely between manufacturers, and just because a cell
has 2500mAh printed on it doesn’t necessarily mean it
can deliver that promise. I have purchased many of these
‘replacement’ cells over the years from various vendors;
honestly, some are just not worth the money. The problem
is, as an end-user, how do we know?
I guess all we can do is swallow the much higher prices of
local vendors in the hope that the cells are of better quality
than what we can buy from cheap Asian sites. There’s also
the advantage that we can return them in case of premature
failure. There isn’t much solace in that, though, when our
customers come back complaining that the quality of the
repair I carried out doesn’t live up to expectations!
The other concern is that most battery packs now include
a Battery Management System (BMS). It is usually in the
form of a circuit board stuffed with surface-mounted components. It is there to regulate charging by apportioning the
right current to the banks of cells themselves and to protect
the cells in case of a short circuit, or if someone stalls the
tool in use and the cell temperatures skyrocket.
This PCB can also fail, causing the pack to no longer
work or be seen by the charger, and this can be a trap
when troubleshooting battery problems. As is typical, no
circuits exist for these boards, although if you can identify
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For those of us who want to keep our existing tools going,
though, repacking is the only viable option. Of course, there
are plenty of local companies who do that kind of work,
but it is well within the scope of the DIYer, as long as we
can get good replacement cells. It also helps to have a spot
welder because soldering to these cells is often problematic.
I’m not saying it can’t be done; I imagine we’ve all done
it or at least tried it at some point, but we have to be very
careful of imparting too much heat for obvious reasons.
I’ve also come across cells that must use a different type of
metal on the caps, because no amount of sanding or application of flux will allow solder to stick; it annoyingly just
beads and falls off.
The splat welder method is achievable because they sell
these relatively cheaply over on the likes of AliExpress,
eBay and Banggood. They typically run from a high-current
model plane or car battery and do the job quite well.
Editor’s Note: for a more capable version, see our Capacitor Discharge Welder project from March & April 2022 at
siliconchip.au/Series/379
Mine has seen some use, and I much prefer this method
to soldering because it is fast, easy and more permanent.
The nickel strips can be purchased very cheaply too, in a
roll, with different thicknesses available. It’s just a matter
of cutting them to size, touching the welder to the strip
once it is in place and ‘zap!’, it’s done.
Another customer’s battery won’t charge
I also had a case recently where a customer’s battery
charger stopped working. That’s also a showstopper for
many because a new charger can be expensive, especially
if it is part of one of these ‘systems’ that use one battery for
every tool in the range, which seems to be all the rage now.
In this case, the battery checked out OK, with all the
cells carrying a reasonable charge and being within 10%
of each other in voltage, but the charger didn’t show any
lights at all. The owner said he put the battery on to charge
as normal, but nothing happened. The usual lights and fans
didn’t come on, so he put it to one side and assumed that
the battery had tanked.
The charger comes apart as easily as the packs after
removing the usual security screws. Since everyone has
these bits now as part of kits we can buy from the local
big-box store, what is even the point of using them? The
fact is, these days, they present no real problem to even
the most inexperienced DIYer.
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As expected, the PCB inside is stacked with the usual
mix of surface-mounted and through-hole components. As
you’d also expect, there is very little information about these
things online from the manufacturer. However, many people have delved into the inner workings and have posted
their findings on the likes of YouTube.
This is gold for those looking to repair the most common
problems. Of course, some of the information isn’t relevant
at all, but some is, and that’s what I was looking for. Apparently, with this charger, a couple of resistors can fail and
replacing them can restore functionality. I checked and
discovered one had been blown off the board.
It was a surface-mounting device, but I replaced it with
a standard 1/4W axial resistor, as suggested in the video. I
also replaced the other prone-to-fail resistor and followed
other recommendations to check the input power diodes,
which look to be old-school 1N4007s or similar but, in typical fashion, have had their designations removed. They
were all OK, as was every other component I could ring
out with my multimeter.
I reassembled it, installed the battery and was welcomed
by the lights and a fan kicking in. It was a simple enough fix,
but you’d think the people who make these things would
have tested them thoroughly and known this could happen (basic engineering should have also revealed whether
the resistors were undersized for the job).
The issue is that by the time they sell these tools in stores,
they’ve already made a million of them, and there’s likely
a new model already being manufactured. There would
be no recalls of such products unless there were a threat
to health and safety.
Still, all in all, there is a reasonable resolution for most
of these jobs. The repacked or replaced batteries keep the
tools going, while the dead charger is now charging. The
customers are all happy, so job done!
The tractor that dropped in its tracks
R. M., of Scotsdale, WA found that even elementary
electronics can have gremlins lurking. Sometimes, you
must attack every possible failure point before you can
evict the gremlin!
On a farm, even a small one like ours, the most useful
tool is the tractor. The compact three-cylinder diesel fourwheel-drive with power take-off, three-point linkage, dualrange continuously-variable hydraulic transmission and
4-in-1 front-end bucket is a modern marvel. Think of it
as a 30 horsepower (22kW) Swiss army knife!
We have a Korean-made “KIOTI” CK3010H tractor
(pronounced “Coyote”). It’s a clever marketing strategy
since Kioti sounds better to Western ears than “Daedong”. It even has a small bushy-tailed canine howling at the moon as its logo. I have had it for nine years
and it has never failed me. That is until...
I had driven it down to the lowest and most remote
paddock (isn’t that always the way?) and turned the engine
off. I did the required work, loaded the bucket, got back
in the seat, pressed down the clutch pedal and turned
the starter key. There was plenty of vigorous cranking
but no starting.
With a diesel engine, there is no ignition system to
worry about and no electronic fuel injectors either. Just a
mechanical high-pressure pump that squirts fuel into the
cylinders as required.
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Diesels are very fussy about the cleanliness of that fuel
and I had been a bit slack with maintenance. I had bought
a new filter kit, changed the engine oil and filter, but I
hadn’t gotten around to the fuel filter. So I trudged back
to the shed, got the new filter and appropriate tools and
replaced the rather mucky filter in the field. The engine
started without any delay!
As you’ve probably guessed, that wasn’t the fix because
the story doesn’t end there. It wouldn’t start again a couple
of days later. Could the injectors be clogged? They can’t
all block simultaneously. So it had to be the engine stop/
start solenoid.
For petrol engines with spark plugs, stopping is not a
problem. You can stop sparking, and the fuel cannot ignite;
it’s also possible to close the throttle butterfly to cut off the
air intake to the cylinders.
Diesels don’t have throttles; their power output is controlled by fuel metering. With a diesel, because the fuel is
ignited by cylinder compression, the only way to stop it,
short of stalling it, is to cut off the fuel or, failing that, block
off the air intake by jamming something into it.
On the old machines, there was a lever on the injector
pump and a bit of fencing wire that came up to a knob on
the dashboard. Modern key-starting diesels use a hefty solenoid to perform this function. I knew where that solenoid
was, so, assuming it might just be stuck, I gave it a sharp
rap with a large wrench (I didn’t have a hammer handy).
Editor’s note – any tool is a hammer when you need it
to be.
The tractor started first go. Problem solved? Oh no, it
wasn’t! The misbehaviour continued intermittently. But a
smart tap with whatever weapon was available did the trick.
But that isn’t a proper fix, so I went a-Googling. I found
a replacement part from an Australian source that wasn’t
outrageously expensive and ordered one. It turned up
two weeks later, and I swapped it out; an easy job with
a three-pin waterproof plug making the connection. Ah,
that fixed it!
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April 2024 85
Two weeks later, at another remote location, “whirrwhirr-whirr-whirrrrr”, but no start. And this time, a rap
with a spanner didn’t help. I trudged home uphill and
went back to Mr Google. And for $20, I got a full 400-page
PDF workshop manual instantly delivered to my computer.
This showed that the solenoid had two windings: a strong
pull-in winding and a light-duty hold winding. The engine
management computer feeds voltage to the hold winding
and then puts a one-second pulse to the pull-in winding.
With a hefty dose of amps, the solenoid plunger thumps
in, the holding winding keeps it in, and the fuel flows until
the ignition key is switched off.
Now that I had a spare solenoid, I was ready to find out if
the fault was the solenoid or (shudder) the injector pump.
All I had to do was wait until it failed, swiftly switch the
connector over to the spare external solenoid and watch
the plunger pin. Sure enough, I confirmed that the plunger
was not pulling in. So it was an electrical fault!
That was a relief of sorts; it is much easier to deal with
electrics than the very complex and fine tolerances of a
fuel injector! The pull-in solenoid was fed from a relay that
was, in turn, fed from a 25A fuse. That could be the problem. A bit of corrosion and a heavy current demand can
result in a big voltage drop. I needed to find the fuse box.
By rights, it should be on the firewall. The thing about
compact tractors is that they are compact; everything is
crowded together, especially under the bonnet. Also, the
wide arms that raise and lower the bucket pass close by
either side of the bonnet. Raising the bucket to its height
limit and fitting the safety bars gave a bit more access, but
lifting the bonnet didn’t help that much.
A generously proportioned air cleaner obscured my view
of the firewall. After much struggling with hidden clips
and twisting hoses, I had a partial view of the firewall. And
there was a fuse box that appeared not to be completely
closed. Was water getting in and causing a bit of corrosion?
Working primarily by feel and bright torchlight, I managed to open the box and extract a fuse: 15A. Okay, not the
right one. More wiggling and swearing, and I had a 25A
fuse in hand. It looked fine. No sign of corrosion. I gave it
a squirt of contact cleaner anyway and put it back. I did to
all of them, just in case.
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That didn’t help, but the problem intermittency got a
bit longer until the rains came. Now this malignant fault
had a new trick! The probability of failure was directly
proportional to the distance to shelter and the volume
of wetness.
And then I had a breakthrough! When I turned the
start key, just before the starter motor spun up, there was
a faint click. I had assumed this was the starter solenoid,
but what if it was the fuel stop/start solenoid? By locking
the clutch pedal down, jacking up and securing the bucket
out of the way again, and contorting myself, I could get
one hand on the solenoid and also reach the starter key.
And that was it! That click was the fuel solenoid, and
sometimes it didn’t click. When it didn’t click, the tractor
wouldn’t start!
Going back to the wiring diagram, I found another diagram that showed more detail. The relay was fed from a
25A fused circuit, but the power it switched came directly
from the battery with a 60A master fuse. The relay was situated on the firewall (of course it was). Still, at least this
time, it was reasonably accessible.
I managed to unbolt it and bring it out into daylight,
dragging the wiring harness behind. I also found a damper
diode effectively across the solenoid but packed away in its
own little box taped into the harness. It checked out okay.
The relay was a standard four-pin 70A type. Using the
same hold, feel and activate technique, I determined it
was working, but the solenoid wasn’t always complying.
Obviously, the relay contacts were burnt out. A new relay
from our friendly auto parts shop and, finally, no more no
starting problems!
The engine compartment of the tractor is packed with
parts, making the fusebox and relay hard to get to.
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So the 25A fuse I had struggled to access was just the
relay activator, and the heavy current that operated the
solenoid came directly from the battery via the relay. Now,
there is a loud, healthy clack from the solenoid when the
ignition key is turned.
But here’s the catch. I performed bush surgery on the
relay, and the internals looked okay – clean contacts and
good snappy action when fed with 12V. So, is the gremlin
still lurking, waiting to trap me? Three months and a lot
of rain later and, fingers crossed, it hasn’t failed once. But
is it still lurking? Time will tell.
I now wait to hear the loud clack of the solenoid turning
on the fuel before engaging the starter.
Why was the fault originally ‘fixed’ by a tap on the solenoid when the actual problem was in a relay half a metre
away? I put it down to pure Sod’s Law! That, and the downright evil malice of your typical intermittent fault.
Repairing a Dell power cable adaptor
G. C., of Cameron Park, NSW found that Dell laptops
use various proprietary charging cables, causing all manner of problems...
I recently retrieved a Dell laptop from my daughter that
she borrowed a year ago. Annoyingly, it didn’t come back
with an AC power adaptor. Naturally, the battery was completely flat, and the laptop wouldn’t turn on for even a second. Adding to my frustration, this laptop used the newer
4.5mm socket, while all of my Dell AC power adaptors had
the older and larger 7.4mm connector.
I wasn’t sure what to do. I didn’t want to spend a lot of
money on a new Dell power adaptor when the laptop might
have ‘expired and gone to meet its maker’.
Feeling stuck, I decided it was time to do some Google
searching. After, as usual, wasting some time on a few dead
ends, I discovered that while Dell 7.4mm and 4.5mm connectors were virtually impossible to find, adaptor cables
from 7.4mm to 4.5mm were readily available at very reasonable prices. I ordered several from an Australian supplier, which arrived within a week.
However, when I connected everything and turned on
the laptop, I received an error message that stated, “Alert!
The AC power adaptor wattage and type cannot be determined. The battery may not charge. The system will adjust
the performance to match the power available.”
Annoyingly, the Dell laptop still wouldn’t boot up, most
likely due to the completely flat battery that wasn’t charging
at all. I verified this by going into the Dell BIOS (press F12)
and checking the battery info, which showed it as charged
to 0%. It wasn’t charging, and the power adaptor type was
listed as “unknown”.
Many laptop brands use just two wires in their power
cables, but some, notably Dell and HP, use three: ground,
power, plus a third ‘sense’ wire via a triaxial connector.
Despite the adaptor cables being well made, they hadn’t
bothered to include the important third sense wire!
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The centre sense pin is used to determine the adaptor’s
power rating, allowing it to adjust the charging current to
prevent overloading or overheating the AC power adaptor
and avoid tripping its 19.5V DC power safety circuitry.
Based on my past experience with Dell laptops, I knew
this error could be caused by either a non-genuine power
adaptor (which wasn’t the case) or a good power adaptor
with a damaged sense connection. I knew the AC power
adaptor was fine as it worked on another Dell laptop with
the larger 7.4mm socket.
It appeared that my brand new 7.4mm to 4.5mm adaptor
cable was defective. This seemed strange since, externally,
at least, the adaptor cable appeared well-made. However, a
quick check with an ohmmeter revealed a different story;
the sense wire wasn’t connected between the adaptor cable’s
male and female ends.
The identical issue was present in all three adaptor cables
I had purchased. Even more strangely, on the plug end, I
measured a resistance of 200kW between positive (19.5V)
and the centre sense pin.
Since these adaptor cables were less useful than a brick
for their intended purpose of charging a laptop, I decided
to take a closer look inside (the Serviceman’s Curse). I cut
off the soft plastic from the plug and socket using sharp
side cutters. It was tedious, but it worked.
My initial assessment was accurate, as both the plug and
socket were indeed well made. Interestingly, both had the
correct three connections. However, in what has to be one
of the most nonsensical designs I had ever seen, the wiring
loom only had two wires, not the necessary three.
The reason for the 200kW resistance on the plug became
apparent: some engineer, in a futile attempt to trick the
Dell sensor logic, had added a 200kW resistor between +
and the sense pin. Needless to say, it did nothing useful,
as the Dell BIOS error message confirmed.
With the problem laid out before me, the solution was
obvious: create a new loom using three wires. As a quick
feasibility test, I desoldered the useless two-conductor cable
and the kludgy 200kW resistor. I then quickly soldered three
insulated wires between the 7.4mm socket and 4.5mm plug.
Very carefully, I plugged in my temporary kludge adaptor (with its exposed 19V power) between the Dell power
adaptor and Dell laptop and turned it on. Fortunately,
everything worked perfectly, even with my dodgy exposed
wires. Nothing had come into contact with anything untoward to produce that annoying smoke that electronic devices
seem prone to emit.
Of course, I needed a permanent and more durable solution. So, I decided to do it properly with 3D-printed replacement covers. I fired up OpenSCAD and designed covers for
both the male and female connectors. After careful measurements with digital callipers and a few iterations to
fine-tune everything, my 3D-printed replacement covers
fit perfectly. After that, it was smooth sailing.
I desoldered the three temporary wires, and since I didn’t
have any suitable three-core cable on hand, I used a short
length of Hakko soldering iron cable, even though it had
five wires.
After soldering this new cable between the 7.4mm and
4.5mm connectors, I fitted the covers and sealed each end
with neutral-cure black silicone. Voilà, I had a professional-
looking Dell 7.4mm to 4.5mm adaptor cable. Even better,
this adaptor cable actually worked.
SC
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