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SERVICEMAN’S LOG
Another mixed bag of servicing stories
Dave Thompson has returned from his arduous trek, which he made to pay respect
to the most revered authority in New Zealand: the national Rugby Union team.
We have some reader-contributed servicing stories while he is recovering. Regular
service will resume next month!
Common capacitor problems in appliances
N. B., of Taylors Lakes, Vic repairs commercial laundry
equipment and, given the constant use (and no doubt abuse)
they receive, he is not short of work. Here are some of the
more memorable repairs he’s made lately...
I have repaired many Maytag coin-operated washers
and dryers that use the power supply board shown in the
accompanying photo, including models like the MHN33,
MH30, MD20, MDA20 and the Neptune range (shown here).
The fault is that the coin mechanism sometimes won’t
count the coins. The display remains in the idle state. A
significant ripple voltage is present on the +24V supply rail.
Visually inspecting the board, it is apparent that the
5V rail filter capacitor has failed, but that was actually
caused by the less obvious failure of the larger 24V rail
filter capacitor.
Generally, I replace them with a 2200µF 35V capacitor
for the 24V rail and 470µF 35V for the 5V rail, and everything then operates correctly. Sometimes it doesn’t because
significant ripple is still present on the +24V rail.
The power supply arrangement in this machine is
unusual. The board AC power is fed from a 110V AC 60Hz
transformer. A 240V AC to 110V AC step-down transformer
drives the primary of the isolating transformer that supplies power to the PCB. I don’t know why they didn’t use
a dual primary transformer instead, with them in series for
230V AC countries and parallel for 110V AC.
I thought the 2200μF capacitor might be drawing too high
an impulse current, causing saturation of the magnetic circuit of one or both of the transformers, causing that ripple.
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To prove this, I disconnected the 2200μF capacitor and
soldered two 1000μF capacitors in parallel in its place via
flying leads. That worked, but I didn’t want capacitors hanging around off the PCB, so I decided instead to reconnect the
2200μF capacitor, adding two clip-on ferrite filters onto the
wires from the PCB to the 20V AC output of the transformer.
To my surprise, that worked too. Now the only problem
is ensuring the technician installing the repaired PCB reads
my notes and follows them!
I also received a few Speed Queen (Alliance) Quantum
dryer power supply PCBs (Alliance also makes Primus
and Ipso brand machines). The machines were showing
an “EHT” error on their displays, and the customer note
said the dryer stopped working and only came good when
the power was cycled off and on.
Searching for that error code online told me the dryers
were not reaching their drying temperature within the maximum allowed time. This happens if the flue is clogged with
lint, the fan is going in the wrong direction, the heater has
failed, or the dryer is too full of wet clothes.
Finding no errors with the PCB, after finding out it was
a very intermittent fault, I suggested that the customer
should change the customer programmable “heat fault”
setting to off.
I would not suggest this if the dryers were gas-powered,
but I knew all his machines were electrically heated, so the
possibility of a fire is much lower than for gas machines,
and the site is well supervised.
Two other PCBs that came with that batch had the fault
described as “no power”.
Australia's electronics magazine
siliconchip.com.au
Items Covered This Month
• Maytag coin-operated washers and more
• Repairing a Seiko S451 watch pressure tester
• Failed Li-ion battery packs in leaf blowers
• Fixing the Silicon Chip 20W Class-A Amplifier
• Poorly timed failure of a USB sound card
• Microwave oven repairs
Dave Thompson runs PC Anytime in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
Cartoonist – Louis Decrevel
Website: loueee.com
I first looked up the chip descriptions on the internet for
the ICs most likely to be power regulators. The first one
closest to the rectifier and large 350V-rated electrolytic was
a TOP256. With the 50-page data manual downloaded, I
read the brief description and viewed the simplified circuit for that part.
When I got to the paragraph titled “Soft start”, I found a
brief description of the soft start circuit. The chip’s internal Mosfet is off at power-up; the rectified/filtered mains
(now in the region of 350V DC) is applied to pin 4, where
it is bled via an internal high-voltage current source to pin
2, the DC low-voltage input for the chip’s internal control
and workings.
On this pin is a 47μF 35V electrolytic filter capacitor
(C9 in the sample circuit), which must be charged to 5.8V
before the chip comes alive. A set of well-insulated flying
leads to a voltmeter indicated that this voltage was never
reached when the board was connected to a mains supply. A quick change of this capacitor got the supply running beautifully.
Editor’s note: this is a fairly common fault in switchmode supplies where an electrolytic capacitor’s leakage
increases to the point that the initial ‘trickle’ current is no
longer enough to ‘bootstrap’ the circuit.
The red arrow indicates the faulty capacitor, while the
yellow arrow points to the TOP256GW IC. You can tell
this PCB came from a dryer as it’s covered in lint! Note
the conformal coating on the board that stops anything
that might be conductive (eg, moist lint) from causing
problems.
The other PCB didn’t have this same capacitor problem;
the starting voltage was correct, but the TOP256 IC had
obviously failed, since it came alive after I replaced that.
Seiko watch pressure tester repairs
B. T., of Mudgeeraba, Qld writes: in the October 2023
Serviceman’s Log column (siliconchip.au/Article/15983),
when recounting his adventures with his watch, Dave
Thompson mentioned that he didn’t know how it was
pressure tested. I may just be able to enlighten him! For
many years, I repaired Seiko S451 watch pressure testers
for jewellers and Seiko.
The tester consists of a small pressure chamber surrounded by four PCBs and a separate air pump, similar to
those used to inflate car tyres. The watch is placed face-up
on a small holder inside the pressure chamber, and a very
light lever rests in the middle of the watch’s glass face (crystal). A somewhat fiddly adjustment positions the watch
until a front panel LED is illuminated.
When the start switch is operated, the compressor pressurises the chamber to about three bar. This causes a good
sealed watch to deform slightly; the crystal domes inward
a little. A leaky watch does not deform; if it does, it will
not maintain the deformation as the pressure inside the
watch equalises with the pressure outside.
The deformation is sensed by a phototransistor illuminated by a light-emitting diode. The lever resting on the
crystal controls the amount of light the phototransistor
receives. The electronics notes the position of the lever
at the start of the test and compares this reading with that
obtained when the chamber is pressurised and again after
a delay of a minute or so.
If it passes all the tests, the watch is declared “Acceptable”; otherwise, it is “Not Acceptable”.
Most of the faults in these units were pressure leakage
due to worn hinges or locks on the chamber door, poorly
adjusted pressure switches that control the compressor,
problems with the watch supporting platform etc. Occasionally, there was an electronic fault, but it was not common.
One especially common fault was a blown-up compressor. This was caused by the fact that the unit had a power
transformer that allowed it to operate from 100-110V AC
(Japan/USA) or 220-240V AC (Europe/Australia). Unfortunately, the unit came with a US-type mains plug; most
people used an adaptor to connect to our power.
Left (p90): a PSU from a Maytag Neptune appliance.
Left (p91): the faulty capacitor (red arrow) plus
TOP256GW IC (yellow arrow) on the Speed Queen dryer
power supply PCBs.
Above: the Seiko S451 air pressure and water resistance
tester.
siliconchip.com.au
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June 2024 91
However, the compressor ran from 100V supplied by an
internal transformer and fed to the compressor via a US-type
three-pin socket on the back of the unit. It was therefore
very easy to put the adaptor plug on the compressor cable
and plug it into the 230-240V mains. The result was a spectacularly killed compressor.
The compressor motor was a brush-type universal motor
with a bridge rectifier in series with the 100V mains supply.
That rectifier often saved the motor, as the bridge would
rapidly spread itself over the inside of the case, and the
motor often got off with just burn marks on the commutator and could be repaired.
These units were very popular with jewellers for many
years, long after Seiko stopped supporting them, but I haven’t heard of them for some time now. So I imagine the
march of time has caught up with them.
Repairing failed Li-ion battery packs
B. P., of Dundathu, Qld writes: several years ago, my wife
asked me to get her a battery-powered leaf blower to blow
the leaves off the verandah instead of sweeping them. I purchased a 20V leaf blower on eBay for a reasonable price.
It worked well for the purpose, but my wife asked me if I
could get another battery for it so that she could use one
while the other was on charge.
A spare battery cost almost as much as the leaf blower, so
I just bought another leaf blower. That way, once the original
leaf blower reached the end of its life, we’d have another
one to use in its place. That proved to be a good move, as
some time later, the wire on the charger’s plug broke and I
didn’t have a plug of the correct size to replace it.
I ordered some plugs on eBay and we used the spare
charger while waiting for it to arrive. Once the plugs
arrived, I fitted one to the original charger and returned
it to service.
All went well for a few years until one of the batteries
died. Removing four screws let me open it up. I checked
the five 18650 cells and found that one was dead. I looked
on eBay for a new battery, but they were no longer available. Replacement 18650 cells were very expensive, with
five cells costing as much as the original price of the leaf
blower.
I remembered that I had a dead laptop battery that used
18650 cells, so I checked the cells in it, finding three that
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still had good voltages. I removed one of those cells and
fitted it to the leaf blower battery.
Once it had fully charged, my wife tried using the leaf
blower with this battery, but she said it only lasted a minute
and then stopped, so the replacement cell was no good. It
was back to one battery again, but this situation only lasted
a few months, until the second battery died.
I dismantled the battery and found that one cell was dead
again. Then I had an idea. I took one of the good cells from
the first dead battery and fitted it to the second dead battery
in place of the dead cell. This got the second battery working again, but it still meant we only had one good battery.
I looked on AliExpress and found 18650 cells a lot
cheaper than eBay, so I ordered 10. I also ordered some
nickel strips on eBay so that I’d be able to fit the new cells
when they arrived. The nickel strips arrived, but the cells
did not.
I followed the tracking for the cells, which showed
they had been delivered in Sydney. How was that possible when we live in Queensland? My son said there is an
almost identical address there, so someone couldn’t read
the postcode! I got a refund, then ordered another 10 cells
from a different seller at a slightly higher price.
Unfortunately, in this case, the tracking number did nothing. I was getting concerned, but the cells arrived after 13
weeks. I used my 80W soldering iron to solder the new cells
in place, then reassembled the battery and put it back into
use. Unfortunately, the replacement cells were junk, and
the leaf blower would only work for 20 seconds on high
speed. It still worked on low speed, though.
So we had one reasonably good battery and one that
was of very limited use. Sometime later, another cell died
in the ‘good’ battery, so I again replaced it with one of the
leftover good cells from the second battery.
Not long after, my wife said that both batteries were dead
and the leaf blower no longer worked. I searched again for
some decent 18650 cells and came across Tinker brand
3400mAh cells.
I’d never heard of this brand, but the specifications suggested they should be good, as their weight was about the
same as the original 2200mAh cells from the leaf blower
battery. There were several five-star reviews on them, and
some of the reviewers had done discharge tests and confirmed that the cells were what they claimed to be.
Australia's electronics magazine
siliconchip.com.au
The leaf blower’s
battery pack had
died, so some
replacements
were sourced,
which can be
seen in the
adjacent photo.
They were rated
higher than the
originals (at
3400mAh) and
worked well.
These cells are available in Australia and come with a
satisfaction guarantee or a refund. Had I finally found some
good 18650 cells at a reasonable price? There was only one
way to find out. They cost $7.55 each, with a 10% discount
for buying 10 cells. I decided to order 10 cells, and they
arrived quickly.
I once again repacked the battery. Before charging it, I
did a quick test by fitting it to the leaf blower to ensure
the battery was in working order. I switched on the leaf
blower and nothing happened. I got the other battery, and
again, nothing happened. I got out the spare leaf blower,
and both batteries worked in it. So now the original leaf
blower no longer worked.
I put the newly repacked battery on charge and, while it
was charging, decided to dismantle the original leaf blower
to see what was wrong with it and if it could be repaired.
I removed the screws and split the case apart.
It was apparent why the leaf blower no longer worked,
as one of the wires had come off the switch. I got my 20W
soldering iron out, soldered the wire back onto the switch
and reassembled the leaf blower.
Sometime later, the newly repacked battery was
charged, and the repaired leaf
blower was ready to use
with the ‘new’ battery.
I asked my wife to evaluate the performance of
the leaf blower with the
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replacement cells and see how it went and how long it
lasted.
She reported that the leaf blower now worked better than
when it was new and the battery lasted at least 50% longer than it had done initially! That was an excellent result
and it worked out at just under $37 per repaired battery.
We also have a Hoover Linx vacuum cleaner. Last year,
the battery died and I purchased a replacement battery on
eBay for $57, but we still had the old battery. I took the
old battery apart and, sure enough, it uses five 18650 cells.
Unfortunately, I hadn’t thought of this old battery when
I ordered the cells for the leaf blower, or I would have
ordered 15 cells. But that is another job for another time.
20W Class-A Amplifier repair
The Silicon Chip Class-A amplifier module first appeared
in the July & August 1998 issues as a 15W module
(siliconchip.au/Series/140). In May-August 2007, a 20W
version was described (siliconchip.au/Series/58), and in
September 2007, instructions for a complete stereo amplifier were published. J. G. of Bendigo, Vic built the 20W stereo amplifier from an Altronics kit...
I modified it slightly in 2011 based on changes
made in the later Ultra Low Distortion (Ultra-LD)
Mk2 and Mk3 amplifiers, and it has performed
outstandingly. However, when I powered it on
recently, there was no sound from either speaker.
The speaker protection relay did not appear to
operate at power-on or power-off.
The likely problem was a DC offset on the
output of one channel of over 2V, triggering the
DC offset protection. I removed the lid, powered it up and checked the module outputs with
the power on. One channel settled quickly to
around 40mV, while the other started at around
+9V, dropping rapidly to +4V and slowly reduced
to around +3V.
I checked the DC voltages on the amplifier PCB
against the published figures. The supply voltage
is ±21V, not the ±22V of the original design, as
a choke filter was installed in the power supply
to reduce transformer buzz.
This increases the time the diodes are conducting by storing energy in the choke, reducing the peak current drawn from the transformer.
The downside is that the maximum output power
is slightly decreased.
Australia's electronics magazine
June 2024 93
All the measurements I made were close to the published
figures. The bad channel was amplifying a sinewave cleanly
but clipping on the positive cycles.
Given that the amplifier was working, the problem
appeared to be a voltage mismatch in the input circuitry,
with the output voltage offset developing to compensate
for it. I disconnected the bad channel PCB to check the
input transistors (Q1 & Q2) as I suspected a fault in those.
Testing them out of circuit with a Peak DCA75, the Vbe
figures were almost identical, and the gains were very
close at 225 and 236. It was good to see they were closely
matched after many years; however, they were clearly not
the problem.
Bizarrely, I found that the output voltage of the bad module was -0.45V with no power applied, while the good
channel measured 0V as expected. The voltage was originating from the capacitor connecting the 510W resistor to
the base of Q2, which ironically exists to reduce the amplifier’s DC offset. It is nominally 220µF but was replaced with
a 1000µF capacitor as part of the 2011 changes.
Compared with the same capacitor in the good channel,
the top was raised slightly, a symptom of faulty capacitors
manufactured from 1999-2003 (‘capacitor plague’). This
capacitor was from my junk box and could have been manufactured at any time.
It seemed to be suffering from a chemical reaction, causing pressure in the can and making it act as a battery. The
voltage across it measures -0.5V with no load.
With around -0.4V on the base of Q2, the output voltage
had to go positive to compensate and drive the base voltage to +0.1V, to match the input signal. With the amplifier
gain of around 20 times (20kW/510W), that -0.5V difference
was amplified to about 10V.
After reinstalling Q1 and Q2 and replacing the faulty
1000µF capacitor (as well as the same type in the other
channel), both outputs were back to <50mV DC offset, and
the amplifier is working well.
USB sound card micro repair
P. P., of Prospect, SA had to dive into a repair at precisely the wrong time, when he had lots of work to do, but
couldn’t because his measurement device was broken...
Isn’t it strange how things break exactly when you want
to use them? It seems to be a rule of nature, similar to how,
when you are searching for something, it is always in the
last place you look. The logical inevitability of these sayings is of little comfort when you are in the middle of such
a disaster.
I was about to make a bunch of measurements using my
audio test system and, well, nothing was working. This system uses the Silicon Chip USB SuperCodec (August-October
2020; siliconchip.au/Series/349), which has a tiny USB-toI2S (digital audio) converter embedded in it.
The PC this plugs into was not finding the interface card,
which foiled any hope of making the tests. I was in a hurry
and had an extensive list of other tasks to get to, and here I
was with the first task foiled. Because this was a PC-based
test system, the logical assumption was that a Windows
update had broken something, so I needed to reboot and
check the drivers.
One reboot later and the PC still sat there telling me that
nothing was plugged in. After a few minutes of futile plugging and unplugging, I conceded that this laptop would
never find the Codec. So I packed the whole lot up and
moved to another computer, but it still wasn’t detected,
confirming that the problem was the Codec.
This was not good news, as I didn’t have a spare one;
the I2S interface costs $140 and takes a week to arrive. My
stress levels were increasing as I really wanted to get these
measurements done.
There was no option but to pull the thing out and look
for obvious faults. The problem is that this card is tiny and
loaded with M1608/0603 parts (1.6 × 0.8mm!) and a 0.5mm
pitch IC with many pins.
With repeated plugging and unplugging, I noticed one
occasion where the PC complained that the USB device
had failed. I took this as good news, as it meant that something was working sometimes. But what was causing this
intermittent behaviour?
As many of us have, I sat there looking disconsolately at
a PCB loaded with hundreds of bits that I could only guess
the purpose of, wondering where to start.
I drank some coffee and had a think. My logic was that the
computer only needs to talk to the processor (an XMOS IC)
on this card for it to be registered in Windows, so I should
check the USB cable, connector and any bits between that
The audio interface board plus a close-up photo near the USB Type-B connector (marked with a red arrow on the lefthand photo). That marked transformer had a dodgy solder joint that was not clearly visible at a glance.
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Silicon Chip
Australia's electronics magazine
siliconchip.com.au
and the XMOS IC. The occasion where it almost worked
convinced me that the fault was not catastrophic.
Swapping USB cables took that as a cause off the table.
Poking with a meter showed that the USB connector was
fine, and I could get conductivity to the IC. I moved my
attention to the soldering of the XMOS IC to the PCB, as
some leads looked less than perfect.
My usual check is to poke each lead with the tip of a sharp
knife. Bad connections are really obvious as the leads bend
very easily. While no leads appeared to have completely
failed, some leads were clearly just soldered. So out with
the iron, and with liberal amounts of flux, I reflowed all
the pins on the XMOS IC.
As a tip for those new to the service game, running a
sharp knife along a row of SMD leads is a great way to find
unsoldered/dry joints; the leads ‘jump’ as you go over them.
I plugged the board back into the PC with its freshly soldered XMOS IC. The PC’s insistence that the board still
didn’t exist increased my stress to the ‘muttering curses’
level. At this point, I purchased a new USB to I2S card,
figuring that the sooner I ordered it, the sooner it would
turn up.
Just before I threw the presumably dead part in the bin,
I took a peek through a microscope and noticed something
a little less than perfect on the USB data line transformer
(between the IC and USB socket). This is the only connection between the USB connector and the XMOS IC.
I should have started there, as it is a really critical part
of this device and not in a great spot for reflow soldering
given that lumbering great connector near it.
I gave it a squirt of freezer spray while the board was
plugged in; nothing happened. I was one second from
unplugging things and binning it, but as a last gesture, I
poked the soldering iron on it (yes, while it was plugged
in and powered on, which is bad form indeed).
The PC found the card and a blue light came on! I sprayed
it with freezer spray and it disappeared. Two minutes later,
I had rather brutally reflowed the joints on that tiny transformer.
Dodgy SMD joints can be really hard to find, not least
because they are small but also because it is fiddly to rework
them, and the actual fault can be underneath a component.
I could not see the cracked joint, but I was able to demonstrate its presence, which was enough for me.
Now I could freeze and heat the board, and it remained
connected to my computer. So, a couple of hours later
than planned, I had the Codec running again and was off
to make the measurements I needed. My blood pressure
was also coming down, and I was speaking English again.
I also have a $140 spare card on its way as a lesson not to
buy expensive spares until all reasonable courses of action
have been taken!
The internal temperature in the oven can be quite high
due to heat from the magnetron (at 70% efficiency, 300W
is dissipated). The capacitor also heats up due to its internal resistance.
The capacitor is rated to 85°C; its polypropylene dielectric insulation resistance drops significantly with temperature. Measuring the voltage across the capacitor with an
oscilloscope shows peak voltages exceeding 3000V during
operation, so the capacitor is stressed by both voltage and
temperature.
The capacitors that failed were all made by BiCai in
Ningbo, China. They use polypropylene insulation, and
the volume price of the capacitors is about US$2 each.
One solution is to limit the cooking time in summer.
Alternatively, you can buy a 3000V AC capacitor at a higher
price from the USA.
Another microwave, a Sharp R395Y inverter oven, was
tripping the mains supply circuit breaker during operation.
I replaced the inverter’s insulated gate bipolar transistor
(IGBT), type 40T321 (40A, 1500V), along with the protective gate-to-emitter zener diode and resistor.
When the oven was tried again, the inverter failed again,
indicating a faulty 2M368H(L) magnetron. With a new IGBT
and another magnetron (I had a 2M319 on hand), the oven
would still not heat.
I then tried yet another magnetron (2M339) and finally
achieved success. I measured the magnetron voltage at
6kV (magnetron disconnected) and 3.7kV with the oven
at full power.
So the faulty 2M368H(L) magnetron caused the inverter
failure. I also had a faulty 2M319 magnetron. The mounting holes are different for the 2M368H(L) versus the other
magnetrons, so I had to drill some new holes. I will now
get a replacement magnetron of the right type for the oven.
What is the difference between the magnetrons for
inverter versus non-inverter ovens? Many magnetrons are
similar. I tested the 2M386H(L) with a Megger and it broke
down at 1000V.
The cost of a new magnetron exceeds $300 and the
inverter cost is similar. You can buy the magnetron on eBay
for about $100 but not the inverter. Buying a new oven is
cheaper than replacing both parts; an example of planned
SC
obsolescence.
Microwave oven repairs
R. S., of Fig Tree Pocket, Qld has repaired many microwaves and is familiar with many of the more common failure modes...
This Breville BM0735 BSSANZ microwave oven (non-
inverter type) has a voltage doubler circuit using a 1µF
2100V AC capacitor. If the oven is run for 10 minutes or
more in summer (ambient temperature of at least 28°C),
the capacitor can short-circuit, blowing the high-voltage
fuse.
siliconchip.com.au
During summer these HV 1μF capacitors were shorting in
my microwave oven after extended use.
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June 2024 95
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