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SERVICEMAN’S LOG
Relating a range of rambling repairs
Dave Thompson
Dave has been recruited by a shadowy organisation currently attempting
to master the art of underwater sheep herding. While he is on an
intensive four-week course learning to speak dolphin, we have a few
stories from readers. Regular service resumes next month.
My work laptop is connected via gigabit LAN. Unfortunately, there is only one spare LAN port in the rumpus room, so if I need to use my private laptop, it has
to rely on WiFi. We have two access points that are reasonably centrally located on the ceilings of both floors
of the house. When all is well, we get usable transfer
rates of 300Mb/s.
Recently, I was using my personal laptop to run a Microsoft Teams session to communicate with my coworkers
on Brisbane’s cross-river rail project, located in the Brisbane CBD. I found that my laptop could not connect to the
WiFi, so I had to resort to using a mobile phone instead.
After the session finished, I set about determining the
cause of the problem. Initially, I suspected the laptop
because the WiFi driver had been reinstalled recently, but
I noticed that my phone was not connected to WiFi either.
I went to the downstairs access point and saw that none of
its three indication LEDs were lit.
The hardwood floor and a few plasterboard walls do a
really good job of blocking both the 2.4-2.5GHz and 5.25.9GHz WiFi signals. Our
network switch powers the access point
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via power-over-Ethernet (POE). Disconnecting and reconnecting the network cable to force a reboot did not produce any joy.
The network switch is a second-hand enterprise-grade
item (Cisco C3560X-24P), capable of supplying 30W from
all 24 ports simultaneously. I tried another port on the
switch, in case its POE hardware had failed on that port,
but that also failed to make a difference.
A final check was to put a basic continuity tester on the
ends of the patch lead to the switch and the patch lead
to the access point. This proved the patch leads and the
house’s fixed wiring were good.
Alexandra Hills is less than 4km from Moreton Bay as the
crow flies, and we are on reasonably high ground, which
results in salt corrosion. We had to replace some of the
RJ45 sockets that were installed in the early 2000s, before
WiFi was affordable.
By now, it was reasonably clear that the access point
had failed. The access points require 15W (17W peak from
Cisco’s data sheet), so they run reasonably hot. The oncewhite plastic housing is now very yellowed and, in places,
verging on brown. My initial thoughts were that I might
get lucky and that failed electrolytic capacitors could be
the cause of the problem.
I opened the case by removing the four Phillips head
screws concealed by rubber feet. This revealed a roughly
square printed circuit board with five pressed metal antennas attached to the case. There were four aluminium electrolytic capacitors, with at least one showing signs of distress (a slightly convex end).
The access points can be powered from a 12V DC adaptor, which had to be purchased separately. Because it was
intended to use POE, no approved adaptor was available.
After a quick look around the house, I found a potentially
suitable adaptor.
Using the adaptor with the access point connected to a
switch without POE capability, it booted up displaying an
amber power LED and two flashing green LEDs (LAN and
WiFi). Checking the installation guide confirmed that the
power LED is supposed to be green for POE and amber for
12V DC power.
I forced my phone to connect to the access point by turning its WiFi feature off and on again while in close proximity to it. Using the access point’s web interface, I verified that the phone was connected to that access point.
Now there was a realistic prospect that the access point
was repairable.
Australia's electronics magazine
siliconchip.com.au
Items Covered This Month
• Repairing a Cisco WAP371 access point
• A recurring fault
• Failures in bench grinders
• ... and another problem to grind
• Fixing a Ryobi electric lawn mower
Dave Thompson runs PC Anytime in Christchurch, NZ.
Website: www.pcanytime.co.nz
Email: dave<at>pcanytime.co.nz
Cartoonist – Louis Decrevel
Website: loueee.com
The electrolytic capacitors are all through-hole components, so I needed access to the other side of the PCB.
There were no retaining screws for the PCB. It was located
in the dished top of the case (when ceiling mounted) by
bosses that prevented contact with the screws retaining
the relatively flat lid.
The holes in the PCB were visually larger than the bosses,
so it was reasonable to expect that the board could be
removed without any significant force. Before proceeding,
I disconnected the three black coax cables to the antennas
from the PCB.
The remaining two grey coax cables were directly soldered to the board, but it looked like it would be possible
to flip the PCB over without disconnecting the cables; this
was a big mistake. The board proved to be a very tight fit
on the bosses and required some leverage to release it. It
came free with a jerk that broke one of the antennas off the
tiny plastic spigots retaining it.
I desoldered the other antenna, freeing the board from the
case. The next mistake I made was not immediately desoldering the antenna that was still attached to the board. The
coax braid was severed during subsequent testing, and the
repair required the cable to be shortened and stripped for
re-termination. Given that the coax has an outer diameter
of less than 3mm, it was a challenging task.
Examining the board,
the circuitry associated with the LAN
side of the power
and communication circuitry could
be clearly identified due to a several-
millimetre-wide band
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of translucent board substrate separating it from the rest
of the circuitry.
The band was bridged by the switch-mode power supply transformer, an opto-isolator (for voltage regulation
feedback), the LAN transformer and several very chunky
surface-mounted ceramic capacitors.
Only the electrolytic capacitor associated with the LAN
side of the power supply tested good in-circuit. The capacitor that looked likely to be the filter capacitor on the secondary side of the power transformer (CP9) measured as a
short circuit. I recorded the capacity and voltage ratings of
the capacitors in preparation for their removal.
Removing the three suspect capacitors was not particularly easy, even with a professional vacuum desoldering
tool. The use of lead-free solder, large ground planes and
possibly a multi-layer board meant that a lot of heat and
time was required to melt the solder. The process was aided
by applying some additional lead/tin solder to improve the
heat transfer. After removal, all the capacitors failed outof-circuit testing.
The bad news was that there was still a short across
CP9’s pads, even without the capacitor fitted. There were
several reasonably large surface-mounting diodes near
the secondary side of the transformer, all of which passed
basic diode tests.
Closer still to the transformer was an 8-pin package
(QP3) labelled 9476GM, which looked like it should be an
IC. A web search found a data sheet for a 60V 7.8A Mosfet in an 8-pin SOIC package. There was a very low resistance between its source and drain connections and the
pads of CP9.
At this point, the penny dropped; the power supply
was using synchronous rectification to improve efficiency.
Removing QP3 using a hot air rework tool eliminated the
short across CP9’s pads. Out-of-circuit testing of the Mosfet indicated a high-quality source-to-drain short circuit.
An internet search for a supplier of a direct replacement proved fruitless but a filtered search on element14’s
website for the package and Vds rating came up with the
SQ4850CEY as a potential substitute (rated at 60V, 12A).
Additional checks on its Vgs threshold, on-resistance and
maximum permissible gate-source voltage confirmed it as
a viable substitute.
I ordered that Mosfet plus some replacement capacitors,
all low-ESR, 105°C rated parts from the Panasonic FN series.
The rest of the repair was reasonably painless. I used
hot-melt glue to retain the antenna that had broken free
during dismantling. The repaired access point appeared
to work normally. The only peculiarity was that when
the access point was returned to its normal location, it
would not work.
The switch diagnostics claimed that the switch was
working normally. However, the switch’s log file revealed
that the relevant port had detected a current overload on
many occasions prior to the access point being removed for
repair. After rebooting the switch, the access point worked
on the port to which it was originally connected.
It is possible that the switch has an undocumented feature that causes it to give up trying to supply power after
a large number of overcurrent events.
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January 2025 91
As a precaution, I have replaced the capacitors in the
upstairs access point. This was an interesting learning
experience and helped justify acquiring quality soldering tools when I retired. Replacing them with comparable
WiFi 6 access points would cost around $600. We don’t
currently have any devices that would benefit from WiFi
6 (802.11ax).
D. H., Alexandra Hills, Qld.
Intercom woes and a recurring test equipment fault
I used to work as an RF technician for a commercial TV
station in Brisbane, before and during the transition from
analog to digital terrestrial TV. One day, the chief engineer
asked me to fix the intercom on the transmission tower.
It was an Aiphone brand installed by a separate company
several years ago, before I commenced working there.
There were handsets in master control, the base of the
tower and several platforms up the tower. Even though we
had VHF radios, and ‘phones for comms, it was needed
as a backup.
Since its installation, it had been very noisy and basically unusable. That was put down to the interference
from all the RF floating around on the tower. There was
the main VHF TV transmitter, various radio base stations,
microwave links etc. Intermodulation products could also
be present from various RF sources mixing together on the
large metal tower.
There was no documentation available for the installation, just a basic Aiphone user manual that was a couple
of pages, with some basic wiring, showing connection with
an AC adaptor for power.
I just had my trusty Fluke multimeter, so I thought I would
start at the handset in Master Control, as it was inside, out
of the weather. As with other fault-finding, I decided to
check the power supply first.
When I opened the cover, there was a terminal strip with
several unlabelled white wires. There were also two white
wires connected to the only marked terminals, identified as
+ and −. When checking power supplies, it’s good to take
a reading with both the DC and AC ranges to see what is
going on. The result was a surprise; I measured 13V AC and
basically no DC, when it was clearly labelled DC!
I was expecting DC with maybe some AC ripple. Now
the problem was: where was the power supply? Luckily,
the station electrician remembered that it might be in the
switchboard at the base of the tower. With his help, we
removed the cover panel and found a Bell transformer that
was the power supply we were chasing.
The wiring matched, and it was definitely putting out 13V
Servicing Stories Wanted
Do you have any good servicing stories that you would like
to share in The Serviceman column in SILICON CHIP? If so,
why not send those stories in to us? It doesn’t matter what
the story is about as long as it’s in some way related to the
electronics or electrical industries, to computers or even to
cars and similar.
We pay for all contributions published but please note that
your material must be original. Send your contribution by
email to: editor<at>siliconchip.com.au
Please be sure to include your full name and address details.
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AC – which did seem to match that Aiphone diagram, but I
think there was confusion about the designation. Because of
its location, rather than replace the transformer, I installed
a bridge rectifier and a couple of big electros in a Jiffy box.
The system performed perfectly now on a DC supply
– there was no RF interference! The chief engineer was
happy, and I earned a pay rise over it!
I have a second repair story. Silicon Chip or EA published a couple of component checker adaptors for CROs.
They were basically a low-voltage AC plugpack with a
resistive voltage divider to deliver 1V AC to the probes
of the oscilloscope in X/Y mode. They were really useful
for testing components in unpowered equipment without
removing them.
It would quickly show on the screen if a component was
OK. For example, a diode would give a hockey stick shape,
capacitors would be ovals, resistors a diagonal line etc.
That was great if you had a known-good board and a bad
board; you could quickly compare the waveforms between
the same component on the two boards.
We used a Hewlett Packard 5342A microwave frequency
counter for testing TV microwave links. It was used in conjunction with N-Type 20W dummy loads, N-Type pads and
a DC blocker. Every couple of years, it would stop working
and have to be sent out for repairs. The boss blamed us for
not being careful enough when using it.
When it died the last time, the boss decided the company had spent enough money on repairs and ordered a
new model. As the older unit was now destined to gather
dust on a shelf, I thought I might as well have a look at it.
I got the repair information from the last time it was sent
away – it stated: replaced 12V regulator and performed
calibration – $5,000!
It had several power supplies, including 12V DC and
5V DC outputs. I removed the 12V regulator and it was
indeed dead.
Before replacing it with a new one, I checked the load
with an ohmmeter with the unit unpowered. The 12V rail
seemed to have a very low resistance to Earth. The unit
had about eight PCBs plugged into a motherboard, with a
diagonal black line across the top so you can see instantly
if they are in the correct order.
I unseated them one by one and found one board that
was the culprit. I found the track leading from the 12V rail
on the edge connector. It branched off into several directions, and I was without any circuit diagram etc.
I wouldn’t recommend it, but I made one or two cuts
in the track with a Stanley knife to isolate the problem.
There was a tantalum capacitor not far from the edge connector. Upon removing it, I found it was nearly a short
circuit. I replaced with a good one, replaced the regulator
and repaired the tracks.
The unit powered up fine; I didn’t do a “calibration”, but
I compared with the new machine, and it measured within
a fraction of a dB. It was still very useful for vehicles and
choppers etc in the field. I’m retired now, but the unit was
still going when I left.
I don’t know if that capacitor was the problem all along;
I have found faulty tantalum capacitors before in other
equipment, especially after a power surge. I would always
be wary of using them, especially when they are close to
a power input.
A. G., Jindalee, Qld.
Australia's electronics magazine
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Component lead failures in bench grinders
I recently received two small, identical 3-inch (76mm)
bench grinders after they stopped working. They were a
generic brand out of China meant for hobby use, for grinding and polishing.
Someone with a mechanical bent had opened them up
and pronounced they had black spots on the circuit boards;
something that was beyond his skills to repair. They were
passed to me as someone who knows about such things!
Inspection of the internals showed them to be quite wellmade with appropriately wired and insulated connections.
Apart from an On/Off switch, there was a starter capacitor and a small speed controller PCB. The board had a few
components around a variable resistor and a three-legged
semiconductor.
Fortunately, no attempt had been made to remove component numbers during assembly, as is often the case, so I
could see the three-pin device was a BT137 Triac. All fairly
standard stuff, I thought.
Close inspection of the boards showed the central or
anode pin of the Triac was damaged on both boards. In the
first instance, the lead was open-circuit where the right-
angle bend had been made in the lead to allow the Triac
to lie flat on the board after soldering.
No obvious cause for this was evident, other than perhaps damage caused when it was bent. I soldered a short
piece of wire from the stump of the lead to the board. On
application of power, the grinder worked again.
The second grinder had a slightly different fault. The
anode lead was intact at the bend, but where it entered
the board, the hole was blackened and the lead had broken
where it made contact with the solder in the hole.
The broken lead was still embedded in the solder on the
reverse of the board, with no sign of any soldering defects,
such as a dry joint. The blackening was probably the result
of arcing after the lead had broken. I cleaned up the solder,
remade the connection and tested it out.
This time, the grinder ran, but there was no speed control.
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I replaced the Triac and, to be safe, I also replaced the Diac.
The grinder then successfully ran with speed control.
Why these leads broke is a mystery. My thought is that
they may have fatigued due to vibration. The grinders are
not that well-balanced and, at high speed, they vibrate
noticeably. The Triac is not secured to the board other than
by the leads, which may have put stress on the shortest
lead as it shook while operating.
Unfortunately, I could not drill the board and secure
the Triac by its mounting hole, as there were tracks on the
reverse side of the board in that area. Time will tell if my
theory on vibration is correct.
N. D., Ocean Beach, WA.
Another problematic grinder!
I was using my Ferrex 125mm angle grinder with a 1mm
cutting disc to cut some roofing sheets when it suddenly
stopped. I’d had this grinder for a year and I hadn’t had
any problems with it until then.
Had the power or extension lead failed? I plugged the
grinder directly into a working power point, but it still
didn’t work.
I removed the brush cover and then the side cover. I
could see the brushes were still in good order with plenty
left on them. I used my multimeter to test and there was
no problem there. Next, I tested the switch.
While holding the power button in, I checked for continuity between both sides of the switch and there was none,
so that was the problem, the switch had failed. This was an
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January 2025 93
unusual type of switch, an SPST momentary rocker. I did
not think I would have one in stock, but I checked anyway.
I went through my box of switches and I had many different types, but nothing remotely resembling this one. I
wondered if I could repair the switch, so I took it apart.
The fault was obvious.
The tiny contact had burnt. This switch is rated at 30A
32V DC and 16(14)A 250V DC. That rating is a figment of
someone’s imagination because there is no way that tiny
contact could carry that much current. No wonder it had
failed after just a year of occasional use.
A fine file quickly restored the contact, but there was no
way I could reassemble the switch. It was obviously assembled by a robot because there is no way a human could put
it together with all the small parts in it.
So it was time to find a replacement switch. I thought I
would ring the service centre number listed on the grinder.
The person I spoke to said he doubted they would have
internal parts for the grinder, but he would check and get
back to me, so I left my email address for him to contact me.
He said that they don’t have the switch. No surprise there,
as so many things these days are designed to be thrown
away and not repaired when they break.
While searching with Google, I spotted the exact same
switch from Altronics for $3.35. That was better, but the
postage was between $10 and $13, so that killed that idea.
However, my son mentioned that he would be going to
Brisbane that day, and it just happened that he would be
driving right past the Virginia store.
He said he could pick up my order, so I ordered three
switches (so I would have two spares).
The way it was originally put together, it had crimp
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terminals to join the Active wire from the switch to the
power cable, the switch to the motor and another crimp
terminal from the Neutral wire to the motor. I didn’t like
the idea of these crimp terminals. As the cable had some
minor damage (not affecting its safety), I decided to replace
it along with the switch.
There is no actual cable clamp, as the cable is held in
place by the moulded cable flexible strain relief. I started
by pulling out the wires, then I used a drill bit (by hand)
to remove the outer section of the original cable. I forced
the strain relief over the new cable and used superglue to
secure it. That works really well.
Next, I checked if the replacement switch would fit.
Luckily, it fitted easily with no modification needed. I
connected terminals to the wires to avoid soldering the
switch, as I was not sure if the plastic would melt if I soldered the wires to it.
I did away with the crimp wire joiners and instead soldered the wires and covered the joints with heatshrink tubing. This is the only power tool I have come across with
this type of joiner, and it’s a reflection of the quality of the
grinder. All my other power tools have wires long enough
to connect directly to the switch, and I think they all use
DPST switches as well.
The accompanying photo shows the inside of the switch
area of the angle grinder after replacing the faulty switch.
The broken switch and the crimp connectors can be seen
above the motor.
Like many power tools these days, this grinder is double-
insulated and so has no Earth wire connection. The replacement cable I used was three-core flex rated at 10A, the same
as the original cable. As the Earth wire was not used, I cut
it off. This was a spare cable I had saved from something
no longer in service.
I reassembled the grinder and tested it, and it was once
again working. I put it back into service and I’ve been using
it for several days now. Even though this was just a cheap
angle grinder, it was worth repairing it, as it was only the
switch that needed replacing.
There is some degree of satisfaction in being able to
repair something that is unrepairable because spare parts
are not available for it. Of course, a balance has to be struck
in that it can’t cost more to repair something than what it’s
worth. Otherwise, it’s better to just replace it. In this case,
I spent $3.35, a bit of time and a bit of heatshrink tubing
to repair a $30 tool.
This is not the first time I’ve repaired a power tool when
spare parts were not available for it. I have an XU1 angle
grinder that wore out a brush in the motor and I could not
get a spare part for it. However, I managed to track down
a replacement brush on eBay in England and repaired the
grinder and after several years; it’s still being used.
I also find replacement brushes on eBay when spare
brushes are not available. I have lost count of the number
of devices I’ve been able to repair and get back into working order at minimal cost.
B. P., Dundathu, Qld.
Ryobi lawn mower repair
I’ve fixed a lot of petrol-driven garden products in my
time. When petrol engines are running, they’re great. However, they can be painfully difficult to start, especially if
you don’t run them often.
Australia's electronics magazine
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Years ago, I had a petrol chainsaw that I rarely used and
it would always take ages to get going. For that reason, I
used it less and less, so in the end I never really used it
even when I really needed it. On impulse one day I bought a
mains-powered chainsaw at auction and have never regretted it – you take it out of the cupboard, make sure there’s
chain oil in it, plug it in and start sawing.
Electric lawn mowers are nothing new – those Flymo
mains powered mowers were around when I was a kid, but
I always wondered how many minutes it would be before
I ran over the power cord.
Battery mowers have come a long way. A friend raved
about his 36V Ryobi mower when it came up in conversation, so when I drove past a Ryobi battery mower in a council clean-up, I immediately pulled over and had a look to
see if was worth taking. It all looked pretty complete except
for the key, so I threw it in the back of the car and took it
home. I wanted to try it out.
I own a few Ryobi 18V power tools; being able to swap
batteries between many different tools makes battery management much easier. This mower turned out to be an 18V
product, which was perfect for me, even if it wasn’t a 36V
one like my friend’s.
The first thing I did was bypass the ‘key’. Battery mowers
all seem to have a removable key that allows you to disable the motor – I expect this it so that toddlers can’t put
anyone in danger, including themselves. Luckily for me,
there are no toddlers living at my house, just the cat, and
he doesn’t like mowers at all.
The key just consists of a removable short circuit on a
couple of 6.3mm QC spades – it’s probably a blade fuse
in a special moulding. I used a fuel pump relay bypass
switch I made when I was trying to get my classic car
engine to start.
With my switch on and a battery in the socket, it was
no surprise that the motor wouldn’t run when I pulled the
run lever on the end of the handle bar. The lever felt pretty
floppy, and I didn’t think it was doing anything. However, I
decided to open the motor section and have a look at what
was under the cover.
It wasn’t too hard to open; just half a dozen or so Torx
screws, all the same size. It took a few minutes to find the
two underneath. Once I had them all out, the lid came
off and I could see a motor and a separate electronic
controller. The wiring was pretty straightforward, with
a pair of small gauge wires from the controller running
up to the switch.
Apart from a few blades of grass and some dirt, it all
looked good. I disconnected the plug to the run switch and
was very happy that when I shorted out the connector pins
on the controller with a piece of wire, the motor started.
So the problem was in the handlebar switch, or the wires
to it. The wires looked OK and, as I mentioned before, the
switch lever felt a bit floppy, so I took to the switch mechanism with the same Torx driver. Like the base, it came
apart pretty easily and I could see how it worked.
Two hands are required to operate the switch – there is a
switch plunger pushed by the lever, plus a button you have
to press to enable the plunger to move. I found I could run
the motor by manually activating the button and plunger
directly on the switch.
So what was wrong? The button was releasing the plunger
to move OK, but for some reason the lever wasn’t pushing
on the plunger. You have to be a bit patient with these mechanisms because you can never see them operating when
they’re assembled. I thought perhaps the switch mount had
broken and the switch had moved back, or something had
broken off the lever.
It took a bit of looking, but eventually, I found a threaded
hole in the end of the lever. I think there had originally
been an adjustment screw that has fallen out at some stage.
I found a self-tapping round-headed screw about the same
size in my scratch box, and without much trouble, soon
had the mechanism operating properly.
That was it. After reassembling the switch and putting
the cover back on the motor, I mowed until the battery went
flat, with no problems at all. Going forward, I just need to
figure out a better key/fuse arrangement.
It works really well. The battery doesn’t last too long, and
at 37cm, the cut is a bit narrower than the 46cm cut my petrol mower has, so it takes a few more passes. However, it’s
really quick to get out and start mowing, and lightweight,
so easy to push around. It would be great on a yard about
half the size of mine. I think a 46cm/36V version might be
the go, if I can find one...
SC
D. T., Sylvania, NSW.
Left: the workaround to the missing ‘key’.
Right: the internals of the Ryobi lawn mower.
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January 2025 95
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